Product @Navi | AI Digital Collections | Expanding voicebot led collections to last mile (DPD30)

Bengaluru

On-site

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India
Pilani







MSc. + BE, Physics + Manufacturing Engineering
Birla Institute of Technology and Science, Pilani
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Hello! utkarsh here 👋 I'm a '24 graduate of BITS Pilani. I've worked in product roles at large-scale consumer startups like CRED, Jupiter & Leap Finance. I'm curious and have been working in startups since my 1st semester at college. I was a member of the Center for Entrepreneurial Leadership at BITS Pilani. I ran a pan India student-run Startup Accelerator in my 3rd year.
Bengaluru
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elevenlabs
langchain
obsidian
huggingface
Cartesia
Product Manager at Navi, Oct 2024 - Present · 1 yr 11 mos, Bengaluru, PL collections via Voicebot calling 1. Building fully digital collections workflows using Gen AI (voicebot calling) 2. Improving the collections efficiency in late DPDs Prev worked on: 1. Taking the Credit line on UPI product live with Karnataka Bank and YES Bank. 2. Built LMS systems for a STPL and a credit card product, in house. 3. Scaled the product to 80,000 users with 30Cr of monthly spends and ~7Lac monthly transactions.
Product Intern at CRED, Jan 2024 - Aug 2024 · 8 mos, On-site, Reactivation and Retention
Product Intern at Jupiter, Apr 2023 - Sep 2023 · 6 mos, Bangalore Urban, Karnataka, India, - working in the platform engagement pod - north star: app active, m2 retention & product category activation
CEO at Conquest, Jan 2022 - Oct 2022 · 10 mos, Bengaluru, Karnataka, India, Conquest is a student-run startup accelerator. We cater to Pan India early-stage startups. Check out conquest.org.in & twitter.com/ConquestBITS for more info. I led the 18th edition of Conquest with a team of 30 people. Some highlights: - INR 50L in sponsorships, 30L in equity-less grant - 4 month mentoring program for top40 startups - 2000 startups, 3 tracks, 4 winners! - 2 day summit "The India Portfolio" - 7 day accelerator week in Bangalore
Member at Center for Entrepreneurial Leadership, BITS Pilani (CELBITS), Sep 2019 - Sep 2022 · 3 yrs 1 mo, Pilani
MSc. + BE, Physics + Manufacturing Engineering, Birla Institute of Technology and Science, Pilani