---
title: "Vanshika P. - Quality Team Lead in Delhi | Tal"
description: "Meet Vanshika P., Quality Team Lead at Taskus based in Delhi."
image: "https://tal.club/meet/user-5418/share-image"
---

# Vanshika P\. on Tal

## Headline

Quality Team Lead at Taskus

## Location

Delhi

## Work experience

Quality Team Lead at TaskUs, Oct 2025 \- Present · 9 mos

Quality Analyst at TaskUs, Aug 2024 \- Oct 2025 · 1 yr 3 mos

Quality Analyst at Majorel India, Apr 2021 \- Aug 2024 · 3 yrs 5 mos, Gurugram, Haryana, India, \-Sample and evaluate contact transactions \-Report results of evaluations to Quality/Operations \-Coach Support Executives on the evaluations done \-Run analysis on contact evaluations and highlight trends \-Coach agents based on evaluation trends to improve their capabilities \-Use trends to identify training needs and developing action plans \-Help support executive to understand appropriate approach \-Participate in calibration sessions with Quality/Operations \-Maintain current understanding of program strategies \-Support management focus on review of key drivers, metrics and operational processes that drive KPI results \-Demonstrate commitment to program internal customer satisfaction

Reservation Sales Associate at Praxis Services Pvt\. Ltd\., Jan 2020 \- Feb 2021 · 1 yr 2 mos, Gurugram, Haryana, India, • Managed FIT Reservations for The Leela Palaces Hotels & Resorts\. •Focused on Quality check, Upsell, Guest Satisfaction and Personalisation\. •Exposure to Opera and GDS\.

Industrial Trainee at Andaz Delhi, A Concept by Hyatt, Feb 2019 \- May 2019 · 4 mos, New Delhi, Delhi, India, • Complete Industrial Training in all the core departments with 98% attendance\.

## Education

Biology, General, Scholars Rosary Senior Secondary School

BTS, Indira Gandhi National Open University

[View the original profile](https://tal.club/meet/user-5418)

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