Organizational Development Analyst | Business Psychology (MSc) | Employee Engagement & Wellbeing | Culture, Change & People Analytics | UAE | UK Experience

Faridabad

Greater London

On-site


Masters, Business Psychology
Heriot-Watt University
MSc Child Development, Psychology and Human Development
Univeristy College London
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With 3+ years of cumulative experience across global operations and mental health services in the UAE and UK, I bring a unique ability to bridge business goals with human behaviour, supporting healthier, high-performing workplaces. I am a Business Psychology professional focused on organisational development, employee wellbeing, and culture transformation. In my most recent role as Global Operations Lead Manager, I strengthened employee engagement, supported cross-functional delivery, and contributed to people-centric process improvements. I enjoy working at the intersection of stakeholder management, operational problem-solving, and workplace culture, ensuring teams stay aligned, supported, and productive. My experience within NHS inpatient mental health services has shaped my resilience, empathy, and communication in high-pressure environments. It also strengthened my ability to collaborate within multidisciplinary teams, follow structured care planning, and contribute to outcomes through consistency and accountability. I am currently completing my MSc Business Psychology thesis on emotionally intelligent leadership, psychological safety, and employee creativity in Dubai’s tech ventures. I’m confident working with both qualitative and quantitative research methods, using tools such as SPSS and Qualtrics to translate insights into practical, measurable initiatives. I am now seeking opportunities as an Organisational Development Analyst where I can contribute to engagement programs, change initiatives, culture building, and evidence-based people strategy. Thank you for visiting my profile! You can contact me at urvijabhayana29@gmail.com
Dubai
Global Operations Manager at Surya Internationals, Jan 2024 - Dec 2024 · 1 yr, Faridabad, In this role, I focused on strengthening employee engagement by promoting staff wellbeing and supporting a nurturing, positive workplace culture. I contributed to building an environment where people felt supported, motivated, and aligned with organisational goals. I led global merchandising operations by managing day-to-day business challenges and supporting international growth through new projects with overseas buyers. This included handling operational priorities, ensuring smooth execution, and supporting business development through global exposure. I also acted as a key liaison between internal teams and external stakeholders to ensure clarity, alignment, and timely delivery. Alongside this, I supported continuous improvement by identifying operational gaps and recommending people-centric process enhancements to improve overall efficiency and experience.
Mental Health Support Worker( Life Skills Recovery) at East London NHS Foundation Trust, Jan 2023 - Dec 2023 · 1 yr, Greater London, I worked in 24-hour in-patient mental health facilities, managing 13-hour day and night shifts in high-acuity environments. My experience included working across the Coborn Centre for Adolescent Mental Health and Newham Centre for Adult Mental Health, supporting both adolescent and adult care settings. I provided consistent mental health support for individuals experiencing clinical mental health conditions and complex life challenges. I facilitated life-skills recovery and supported clients alongside Occupational Therapy interventions, contributing to improved independence, stability, and structured progress. I administered daily planned interventions while accurately communicating client needs and progress to psychologists, counsellors, eating-disorder specialists, nurses, and occupational therapists. Through this multidisciplinary collaboration, I strengthened my analytical thinking, multitasking, teamwork, solution-driven creativity, and emerging managerial capabilities.
Mental Health Care Assistant at CAREER TEACHERS LIMITED, Jun 2021 - Sep 2022 · 1 yr 4 mos, On-site, In this role, I supported individuals through structured recovery planning, helping them progress toward mental health stabilisation and personal development goals. I contributed to creating consistent routines and supportive frameworks that encouraged improvement and growth. I actively promoted child mental health care by contributing to emotionally safe practices and age-appropriate interventions. I worked closely with adolescents, providing tailored support based on developmental, emotional, and behavioural needs. I supported individuals with Autism Spectrum Disorders by adapting communication methods and care strategies to match individual requirements. I also worked effectively within multidisciplinary teams, maintaining cooperation and shared accountability, while ensuring clear and empathetic communication for accurate information exchange.
SEN Teaching Assistant at CAREER TEACHERS LIMITED, Jun 2021 - Aug 2022 · 1 yr 3 mos
Masters, Business Psychology, Heriot-Watt University
MSc Child Development, Psychology and Human Development, Univeristy College London