Headline

Product Manager | IIM Bangalore

About

Product Manager with 6 years building AI-powered and enterprise automation products for a Fortune 500 client in a highly regulated industry, scaled across 3,000+ business-critical applications in the US, UK, and APAC. Took LLM-driven features from 0→1 through global rollout, owning discovery, PRDs, backlog prioritization, A/B testing, and success metrics — driving a 40% reduction in support escalations and 70% less manual effort. Core skills: Product strategy • Roadmap & prioritization • Requirements & user stories • Backlog management • Stakeholder management • KPIs/OKRs • Data analytics • Agile/Scrum • Reliability & quality • AI-driven features

Location

Bengaluru

AI stack

claude code

claude

gemini

notebooklm

openai

perplexity

Work experience

Product Manager at Deloitte, May 2025 - Present · 1 yr 4 mos, Bengaluru, Karnataka, India, • Own product vision, roadmap, and quarterly OKRs for a portfolio of internal automation and AI products serving 20,000+ users across the US, UK, and APAC business units. • Led 0→1 discovery and launch of data automation frameworks, authoring PRDs, and prioritizing the backlog with a 10-person engineering team; cut manual effort by 70% and improved turnaround time. • Shipped anomaly-detection alerting with LLM-generated root-cause summaries after ticket analysis identified exceptions as the primary support driver; reduced escalations by 40% and triage time by 80%. • Defined success metrics and instrumentation for AI feature adoption, running LLM output-quality evaluation cycles before each release. • Built the proactive monitoring and quality-gate framework that the platform runs on, clearing every audit and quality review with zero findings.

Product Consultant (Product Management, Enterprise AI) at Deloitte, May 2022 - May 2025 · 3 yrs 1 mo, Bengaluru, Karnataka, India, • Owned end-to-end product lifecycle for enterprise automation platforms spanning 3,000+ business-critical applications; launched auto-retry and self-healing capabilities that cut unplanned downtime. • Designed and ran an A/B test (two treatment teams, matched holdout), validating a “soft closure” workflow against the legacy flow; 40% reduction in turnaround time converted stakeholder resistance into global rollout. • Drove migration from manual reporting to Power BI dashboards, defining the metric layer and self-serve analytics used by 3,000 business application owners; recovered 9,000 staff hours weekly, equivalent to 225 FTEs of capacity. • Led cross-functional Agile delivery across engineering, QA, data, and operations, running sprint planning and release readiness for on-time integrations.

Product Analyst (Associate Product Management) at Deloitte, Nov 2020 - May 2022 · 1 yr 7 mos, Hyderabad, Telangana, India, • Founding member of the access-management transformation team during a large-scale vendor transition for a global client. • Designed and launched automation workflows for global access-management support, cutting ticket resolution time 50% and lifting SLA adherence. • Conducted user research and stakeholder interviews across time zones, translating findings into user stories and scalable process solutions. • Supported launch of early RPA prototypes; awarded early promotion and multiple performance awards for ownership and leadership potential.

Intern at Paymatrix, Apr 2019 - Jun 2019 · 3 mos, Hyderabad, Telangana, India, • Built two responsive templates using HTML/CSS, Bootstrap, Font Awesome. • Developed modular Vue.js components for the COLIVE project; handled component comms (props/emit) and reusable UI. • Created a JavaScript/jQuery application form with client-side validation and error handling. • Implemented server-side validation and SQL persistence; configured DB connections. • Integrated frontend + backend flows (submission → validation → DB) and performed code reviews; mentored new interns.

Education

General Management, Indian Institute of Management Bangalore

Bachelor's degree, Computer Science, GITAM Deemed University