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Kiran Singh

Securities Services|Nostro Reconciliation|Transaction Management | KYC Monitoring |Treasury operations and Liquidity Management specialist | AML Sanction Screening

Mumbai

5+ years of work experience

JPMorgan Chase & Co.
Oct 20241 yr 10 mosPresent

Maharashtra, India

Product Delivery | Service Delivery Management | Operations Management | Client Servicing | Stakeholder Management | Investment Banking Operations | Cash Management | Payments Operations | Transaction Banking
JPMorgan Chase & Co.
Jan 20215 yrs 7 mosPresent

Operational Resilience & Business Continuity Planning BCP Ownership: Designed and owned the BCP execution framework for the Security Services and Digital Document Services functions, ensuring full preparedness against business disruption events through structured planning, documentation, and quarterly testing cycles — achieving zero BCP failures across 4 consecutive test cycles. Annual Test Plan: Defined and maintained the annual Business Continuity test plan for the Mumbai site, coordinating with site leads and senior stakeholders to validate recovery capabilities across all critical operational flows. Documentation Resilience: Established resilience controls and documentation governance for the authorisation document E2E process — covering creation, review, approval, distribution, and archiving — ensuring consistency, accessibility, and integrity of operational records in the event of a disruption. Hybrid Model Continuity Governance, Regulatory Compliance & Oversight Governance Representation: Represented Operations on internal governance forums, delivering regular compliance communications, escalating resilience risks, and providing regional operational updates to senior leadership and oversight committees. 100% Audit Pass Rate: Achieved 100% Satisfactory rating across all internal and external audits Regulatory Monitoring: Monitored and interpreted regulatory policy changes, assessing their impact on operational workflows and implementing procedural updates in alignment with firm-wide policies and regional requirements. Transformation, Automation & Data Analytics Automation Programme: Championed and delivered 5+ process automation and STP improvement initiatives, reducing manual touch points by 25% and freeing team capacity Process Transformation: Conducted comprehensive process reviews across KYC, Non-KYC, and accounting documentation functions to identify transformation opportunities, reduce operational risk.
JPMorgan Chase & Co.
Jan 20215 yrs 7 mosPresent

Mumbai

SWIFT (MT103/202/101) | CHIPS | FEDWIRE | SEPA | RTGS | NEFT | CHAPS | TARGET ACH Processing | Cross-Border Payments | Nostro Reconciliation | FX Operations | Liquidity ManagementProcess Improvement | Business Process Re-engineering (BPR) | Process Automation | STP (Straight Through Processing)Digital Transformation | Operational Excellence | Continuous Improvement | Lean Six Sigma
ADFC India, Mumbai
20062 yrs2008

1. Managed a client accounts and collections portfolio within a regulated financial services environment, building core competencies in stakeholder communication, account management, and regulatory compliance.

Education

ICFAI University

MBA, Accounting and Finance

ICFAI University

20093 yrs2012

Master of Business Administration, Finance, General

icfai

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Headline

Securities Services|Nostro Reconciliation|Transaction Management | KYC Monitoring |Treasury operations and Liquidity Management specialist | AML Sanction Screening

Location

Mumbai

Work experience

Manager Security Services at JPMorgan Chase & Co., Oct 2024 - Present · 1 yr 10 mos, Maharashtra, India, Product Delivery | Service Delivery Management | Operations Management | Client Servicing | Stakeholder Management | Investment Banking Operations | Cash Management | Payments Operations | Transaction Banking

Manager at JPMorgan Chase & Co., Jan 2021 - Present · 5 yrs 7 mos, Operational Resilience & Business Continuity Planning BCP Ownership: Designed and owned the BCP execution framework for the Security Services and Digital Document Services functions, ensuring full preparedness against business disruption events through structured planning, documentation, and quarterly testing cycles — achieving zero BCP failures across 4 consecutive test cycles. Annual Test Plan: Defined and maintained the annual Business Continuity test plan for the Mumbai site, coordinating with site leads and senior stakeholders to validate recovery capabilities across all critical operational flows. Documentation Resilience: Established resilience controls and documentation governance for the authorisation document E2E process — covering creation, review, approval, distribution, and archiving — ensuring consistency, accessibility, and integrity of operational records in the event of a disruption. Hybrid Model Continuity Governance, Regulatory Compliance & Oversight Governance Representation: Represented Operations on internal governance forums, delivering regular compliance communications, escalating resilience risks, and providing regional operational updates to senior leadership and oversight committees. 100% Audit Pass Rate: Achieved 100% Satisfactory rating across all internal and external audits Regulatory Monitoring: Monitored and interpreted regulatory policy changes, assessing their impact on operational workflows and implementing procedural updates in alignment with firm-wide policies and regional requirements. Transformation, Automation & Data Analytics Automation Programme: Championed and delivered 5+ process automation and STP improvement initiatives, reducing manual touch points by 25% and freeing team capacity Process Transformation: Conducted comprehensive process reviews across KYC, Non-KYC, and accounting documentation functions to identify transformation opportunities, reduce operational risk.

Assistant Manager at JPMorgan Chase & Co., Jan 2021 - Present · 5 yrs 7 mos, Mumbai, SWIFT (MT103/202/101) | CHIPS | FEDWIRE | SEPA | RTGS | NEFT | CHAPS | TARGET ACH Processing | Cross-Border Payments | Nostro Reconciliation | FX Operations | Liquidity ManagementProcess Improvement | Business Process Re-engineering (BPR) | Process Automation | STP (Straight Through Processing)Digital Transformation | Operational Excellence | Continuous Improvement | Lean Six Sigma

Client Services Executive at ADFC India, Mumbai, 2006 - 2008 · 2 yrs, 1. Managed a client accounts and collections portfolio within a regulated financial services environment, building core competencies in stakeholder communication, account management, and regulatory compliance.

Education

MBA, Accounting and Finance, ICFAI University

Master of Business Administration, Finance, General, icfai