Headline

HUB INCHARGE

About

As a Floor Manager with V2 Retail Ltd, my expertise in retail operations complements my academic grounding in Political Science and Government, enabling a harmonious blend of analytical and managerial skills. The team's success in daily store management and efficiency is a testament to our collective proficiency in using Microsoft Office to streamline processes. We prioritize customer satisfaction and operational excellence, ensuring compliance with company policies and effective budget management. My journey from greeting customers as a Salesperson to leading them as a Floor Manager reflects a steadfast commitment to delivering high-quality service and fostering an environment of continuous improvement within our organization.

Location

Patna

AI stack

claude

perplexity

ChatGPT

Microsoft Copilot

Work experience

Hub incharge at V2 Retail Ltd, Apr 2025 - Present · 1 yr 5 mos, On-site

Floor Manager at V2 Retail Ltd, Apr 2023 - Present · 3 yrs 5 mos, Jamshedpur, Jharkhand, India, Managing daily operations: Overseeing the store's daily operations to ensure efficiency and high-quality service Leading and motivating staff: Training, leading, and motivating staff to ensure they perform their duties effectively Maintaining inventories: Maintaining inventories Interacting with customers: Serving customers Ensuring compliance: Ensuring that company policies and operational procedures are consistently followed Controlling the budget: Controlling the store's budget Supervising housekeeping: Keeping an eye on housekeeping and duty rosters

Salesperson at V2 Retail Ltd, Sep 2021 - Mar 2023 · 1 yr 7 mos, Jamshedpur, Jharkhand, India, Greeting customers: Welcoming customers and making a good first impression Answering questions: Providing information about products, prices, and services Recommending products: Identifying customer needs and suggesting products that match those needs Demonstrating products: Providing live demonstrations of products to help customers understand their features Processing purchases: Ringing up sales and handling returns and exchanges Maintaining the store: Keeping the store clean and organized, and ensuring merchandise is displayed properly Sharing information: Informing customers about discounts and special offers, and inviting them to join a loyalty program Providing customer service: Resolving customer complaints and issues in a professional manner

Education

Political Science and Government, Sitalpur High school