Associate Manager | Operations Management | Business Analytics | Process Excellence | Performance & Quality Management

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Banglore

Remote

Remote

Bengaluru, Karnataka, India

Upasana
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Experienced Content Moderator specializing in Trust and Safety. Ensures safe and engaging online environments by enforcing content policies and removing spam and offensive material. Collaborates with cross-functional teams to develop effective moderation strategies. Skilled in managing high volumes of diverse content types across platforms. Meticulous, detail-oriented, and committed to upholding community guidelines. Maintains brand reputation and fosters positive online communities.
Bengaluru
claude code
Associate Manager at Eloelo, Jan 2026 - Present · 9 mos, Bengaluru, Karnataka, India
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Data Analyst at Trainity, Mar 2023 - Jun 2023 · 4 mos, Remote, As a Data Analyst at Trainity, I have gained valuable experience working on diverse projects that involved IMDB Movie Analysis, Instagram User Analytics, and ABC Call Volume Trend Analysis. Leveraging my skills in MySQL, EDA, Python, MS Excel, and Tableau, I successfully extracted, cleaned, and analyzed data to provide actionable insights for decision-making. In the IMDB Movie Analysis project, I examined movie trends, ratings, and popularity using SQL queries to extract data from the IMDb database. In the Instagram User Analytics project, Perform EDA analytics on Instagram user data to understand user behavior and engagement. Analyze call volume trends for a customer service center to optimize staffing at Night shift this project was perform in MS EXCEL.
Trust and safety operation at ShareChat, Sep 2020 - Feb 2023 · 2 yrs 6 mos, Remote, Experienced in Trust and Safety Operations, I ensure secure and positive online environments. Skilled in content policy enforcement, I proactively identify and remove spam, offensive content, and potential risks. Collaborating with cross-functional teams, I develop effective strategies and uphold community guidelines. Meticulous in investigations and data analysis, I protect user privacy and maintain brand reputation. Committed to user safety and fostering trust within the online community.
Content Moderation Associate at ShareChat, Sep 2020 - Jan 2021 · 5 mos, Bengaluru, Karnataka, India, Experienced in reviewing and moderating user-generated content. Skilled at removing spam and offensive material. Collaborative team player dedicated to upholding brand reputation and fostering a safe online community.
Upasana