Headline

Salesforce Developer | Consumer Goods Cloud Accredited Pro| CG Cloud Retail Execution| Agentforce Certified | LWC |Apex | TPM | 3.11 YOE @ Accenture

About

I build Salesforce solutions that help FMCG field teams execute smarter — from the moment a rep walks into a store to the moment a trade promotion closes. Over 3.11 years at Accenture, I've worked deep inside Consumer Goods Cloud for two of the world's largest FMCG companies — Unilever and Danone. I've owned everything from Visit Management and Trade Promotion workflows to Sync Management, Image Recognition, and Mobile Field Execution. My code has helped field reps capture in-store data accurately, and my fixes have kept critical business apps running when it mattered most. I don't just configure — I build. Triggers, Flows, LWC components, Apex classes. I've resolved 630+ defects and incidents across projects, optimized SOQL queries that meaningfully improved sync performance, and shipped across LQA, ST, SIT, and UAT phases without missing a beat. What I care about: clean, scalable solutions that actually make field teams more productive. Not just technically correct — genuinely useful. Certifications I've earned along the way: ✅ Consumer Goods Cloud Accredited Professional ✅ Salesforce Certified Platform Administrator ✅ Salesforce Certified Agentforce Specialist ✅ Salesforce Certified Associate I'm currently exploring Senior Salesforce Developer and CG Cloud Specialist roles where I can take ownership of complex implementations, lead delivery, and grow into solution architecture. Open to opportunities — feel free to reach out at kavyachintham24@gmail.com or connect here on LinkedIn.

Location

Hyderabad

Work experience

Salesforce Consumer Goods Cloud Mobility Developer | consumer Goods cloud Developer at Accenture, Nov 2024 - Present · 1 yr 9 mos, Hybrid, Danone CG Cloud Mobility Project Built and deployed triggers, flows, and Visit Execution enhancements using Apex and Salesforce Flow, resulting in scalable, maintainable solutions that improved field team usability. Implemented Sync Management including sync logs and tracked objects using CG Cloud Mobile tools, resulting in reliable device synchronization across environments. Resolved 280+ L1 support incidents using ServiceNow, resulting in high availability of critical business applications for Danone's field operations. Optimized SOQL queries in sync configurations, resulting in a significant improvement in mobile sync performance across field devices.

Salesforce Consumer Goods Cloud Mobility Developer | Salesforce Developer at Accenture, Nov 2023 - Nov 2024 · 1 yr 1 mo, Hybrid, Unilever TPM Migration Project Designed Visit Management and Order/Promotion execution workflows using Consumer Goods Cloud Mobile, resulting in enhanced in-store trade promotion visibility for field teams. Authored detailed user stories for CG Cloud features (Activities, Surveys, Promotions, Tactics) using Agile methodology, resulting in faster alignment between business stakeholders and dev teams. Resolved 190+ defects using Jira during UAT and unit testing phases, resulting in a smooth, on-time migration with minimal post-launch issues. Configured profiles, permission sets, and user setups using Salesforce Admin tools, resulting in secure, role-appropriate access for 100+ field users.

Salesforce Administrator | Salesforce Trade promotion management at Accenture, Aug 2022 - Oct 2023 · 1 yr 3 mos, Remote, Unilever TPM Project Developed and administered 100+ promotions and tactics using Salesforce TPM, resulting in seamless campaign execution across Unilever's trade planning cycle. Resolved 150+ defects using Jira across LQA, ST, and SIT phases, resulting in measurably improved system stability and user satisfaction before go-live. Executed regression, functional, and unit testing using structured QA methodologies, resulting in zero critical issues in production post-launch.

Education

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, SR Engineering College