Headline

Immediate Joiner | Open to roles in QA, Process Excellence, or Data Analytics | Ex NoBroker.com | Ex KHPT | Telecommunications Engineering | Ms Excel, Sql, Power Bi

About

As a results-driven Senior Quality Analyst and Unit Head, I bring proven experience in leading quality operations, optimizing performance metrics, and driving process excellence. At NoBroker.com, I led end-to-end quality monitoring, feedback calibration, and reporting workflows that improved process accuracy and agent performance. I specialize in automating reporting dashboards using Excel Power Query and Power BI, ensuring timely and data-driven decision-making. Skilled in MS Excel, SQL, and Power BI, I enjoy transforming raw data into actionable insights that enhance business efficiency and customer satisfaction. My goal is to continuously identify improvement opportunities, streamline workflows, and support teams in achieving measurable results.

Location

Bengaluru

Work experience

Unit Head- Quality Analyst at NoBroker.com, Oct 2022 - Sep 2025 · 3 yrs, Bengaluru, Karnataka, India, Analyze, collect, sort, and create testable electronic data and information systems. They compile data regularly to create reports they provide to upper management or present at board meetings to aid in decision-making

Data Specialist at KHPT, Feb 2022 - Aug 2022 · 7 mos, Chamarajanagara, Karnataka, India, Analyze, collect, sort, and create testable electronic data and information systems. They compile data regularly to create reports they provide to upper management or present at board meetings to aid in decision-making

Education

Bachelor of Engineering - BE, Telecommunications Engineering, Visvesvaraya Technological University