Headline

Business Development Executive | Helping Businesses Scale Through Technology & Digital Solutions | B2B & B2C Growth | Consultative Sales | Strategic Partnerships | Revenue Growth | Digital Marketing

About

I have over 3+ years of experience in customer-facing roles where I actively engaged with clients, understood their needs, and influenced decisions through effective communication and upselling. In my previous role, I handled 50+ customer interactions daily, consistently maintaining 90–95% customer satisfaction and contributing to repeat business through relationship building and problem-solving. I have hands-on experience in identifying customer requirements, recommending suitable solutions, and handling objections to improve service adoption. Now, I have transition into a Business Development role where I am applying my client engagement and persuasion skills to drive conversions and revenue growth. I am highly adaptable, quick to learn, and comfortable working in performance-driven environments.

Location

Noida

AI stack

claude code

claude

gemini

grok

lovable

ChatGPT

Work experience

Business Development Executive at Next Hikes, Apr 2026 - Present · 5 mos, Noida, Specialising in helping businesses grow through tailored IT solutions. Experienced in client consultation, requirement analysis, and delivering customized services including website development, mobile applications, CRM systems, and digital marketing. Focused on building long-term client relationships and driving revenue growth.

Customer engagement and sales associate at St. James Hotel, Toronto, Jul 2022 - Dec 2025 · 3 yrs 6 mos, Toronto, ON, • Communicated with internal teams and stakeholders to understand business requirements and customer needs. • Assisted in analyzing operational workflows and identifying opportunities to improve efficiency. • Prepared business reports and insights to support decision-making. • Coordinated between departments to ensure smooth execution of business initiatives. • Supported teams in improving customer experience and service delivery. • Assisted in identifying areas for improving business processes and client satisfaction.

Education

High School Diploma, Non - Medical, Swami Vivekanand Public School

Higher National Diploma, Logistics, Materials, and Supply Chain Management, Canadore College