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Umang Goyal

Content Strategy & Analytics at SonyLIV | Ex-JioHotstar, Uber, Oracle

India

8+ years of work experience

JioHotstar
Oct 20214 yrs 1 moOct 2025

Bengaluru, Karnataka, India

• Led revenue strategy by aligning platform goals with sales targets to drive business growth • Translated industry trends, competition tracking, and regional spend data into actionable insights for monetization • Built GTM strategies and category pitches to support sales acceleration • Built dashboards and reports that enabled leadership to track sales performance and identify future growth drivers • Collaborated with sales leads to define OKRs, improve accountability, and support team performance • Managed ownership of CRM and analytics tools; managed vendor relationships and streamlined team workflows
Uber
Sep 20192 yrs 2 mosOct 2021

Hyderabad

Automation: • Automated weekly ticket-level data processing for 20K+ agents and analyzed 150K+ records using Python EDA • Reduced data prep time by ~5 hours/week and cut data errors by 95% Insights Generation: • Enabled regional leads to track BPO performance across CSAT, AHT, and audit feedback metrics • Managed monthly insights reporting and newsletter updates for the Global Quality Team • Identified underperforming agents and supported quality managers in driving performance interventions Dashboarding: • Built and automated dashboards for support quality metrics; shared insights regularly with leadership
Oracle
Jul 20172 yrs 2 mosAug 2019

Bangalore, India

• Acted as a functional consultant to banking stakeholders, driving implementation of Oracle’s core banking solutions and regulatory initiatives • Collaborated with development teams to translate business requirements into technical solutions • Managed multiple projects simultaneously while mentoring new hires and ensuring on-time delivery within SLAs
National Centre For Aerospace Innovation and Research, IIT Bombay
May 20167 mosNov 2016

IIT Bombay

Umang’s AI Stack

claude code
claude code
openai
openai

Education

Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

Bachelor of Technology (B.Tech.)

Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

20134 yrs2017

High School

Kendriya Vidyalaya Sec - 2 RK Puram New Delhi

20112 yrs2013

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Headline

Content Strategy & Analytics at SonyLIV | Ex-JioHotstar, Uber, Oracle

About

Experienced professional with 9+ years in business analytics, growth strategy, and data-driven decision-making. At Disney+ Hotstar, I worked with SMB and Mid-Market Ad Sales teams as a Growth Manager, empowering sales teams with analytics and insights to drive significant revenue and client growth. Previously, at Uber India, I led automation, dashboarding, and reporting, equipping global stakeholders with key insights to enhance decision-making. Prior to that, I was a consultant at Oracle in the Banking Products division, working with a leading banking firm on product solutions and implementation. Skilled in SQL, Python, Tableau, and Power BI, with a strong focus on growth strategy, business analytics, and data-driven decision-making. I leverage data to support strategic growth and contribute to meaningful business impact.

Location

India

AI stack

claude code

openai

Work experience

Ads Strategy Manager at JioHotstar, Oct 2021 - Oct 2025 · 4 yrs 1 mo, Bengaluru, Karnataka, India, • Led revenue strategy by aligning platform goals with sales targets to drive business growth • Translated industry trends, competition tracking, and regional spend data into actionable insights for monetization • Built GTM strategies and category pitches to support sales acceleration • Built dashboards and reports that enabled leadership to track sales performance and identify future growth drivers • Collaborated with sales leads to define OKRs, improve accountability, and support team performance • Managed ownership of CRM and analytics tools; managed vendor relationships and streamlined team workflows

Senior Business Analyst at Uber, Sep 2019 - Oct 2021 · 2 yrs 2 mos, Hyderabad, Automation: • Automated weekly ticket-level data processing for 20K+ agents and analyzed 150K+ records using Python EDA • Reduced data prep time by ~5 hours/week and cut data errors by 95% Insights Generation: • Enabled regional leads to track BPO performance across CSAT, AHT, and audit feedback metrics • Managed monthly insights reporting and newsletter updates for the Global Quality Team • Identified underperforming agents and supported quality managers in driving performance interventions Dashboarding: • Built and automated dashboards for support quality metrics; shared insights regularly with leadership

Consultant at Oracle, Jul 2017 - Aug 2019 · 2 yrs 2 mos, Bangalore, India, • Acted as a functional consultant to banking stakeholders, driving implementation of Oracle’s core banking solutions and regulatory initiatives • Collaborated with development teams to translate business requirements into technical solutions • Managed multiple projects simultaneously while mentoring new hires and ensuring on-time delivery within SLAs

Research Intern at National Centre For Aerospace Innovation and Research, IIT Bombay, May 2016 - Nov 2016 · 7 mos, IIT Bombay

Education

Bachelor of Technology (B.Tech.), Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

High School, Kendriya Vidyalaya Sec - 2 RK Puram New Delhi

Umang Goyal - Ads Strategy Manager in India | Tal