---
title: "Umair Khan - Complaint Triage and Monitoring in Delhi | Tal"
description: "Meet Umair Khan, Complaint Analyst at Revolut | Fintech Operations | Account Management | Payments | KYC | Regulatory Compliance based in Delhi."
image: "https://tal.club/meet/umair-1/share-image"
---

# Umair Khan on Tal

## Headline

Complaint Analyst at Revolut \| Fintech Operations \| Account Management \| Payments \| KYC \| Regulatory Compliance

## About

Customer\-focused professional with 6\+ years of diverse experience in international customer service, account management, fintech payment support, insurance assistance, and emergency response operations\. Skilled in handling global customer interactions \(UK, US & International markets\), managing escalations, resolving complex issues, and delivering high\-quality client experiences\. Experienced in payment operations, dispute handling, onboarding, churn reduction, and maintaining strong client relationships\. Known for strong communication, cultural sensitivity, problem\-solving, and high CSAT performance in fast\-paced environments\.

## Location

Delhi

## Work experience

Complaint Triage and Monitoring at Revolut, Jan 2026 \- Present · 6 mos, India, · Perform financial crime classification reviews and escalate risk\-related concerns to relevant stakeholders\. · Review complaint submissions, supporting evidence, and account activity to ensure accurate case routing and regulatory compliance\. · Generate operational insights and trend analysis using Power BI and internal reporting tools\.

Senior Associate at WNS \(Stripe\), May 2024 \- Nov 2025 · 1 yr 7 mos, On\-site

Digital Assistant at AMERICAN EXPRESS BUSINESS SOLUTIONS \(INDIA\) PRIVATE LIMITED, Jun 2022 \- Apr 2024 · 1 yr 11 mos, Gurugram, Digital assistant for US market and website troubleshooting\.

## Education

B\.Com, Maharaja Agrasen Himalayan Garhwal University

Undergrad, Business/Commerce, General, Saharanpur Public School \- India

[View the original profile](https://tal.club/meet/umair-1)

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