Ujjwal Kumar Singh profile photo 1 on Tal

Ujjwal Kumar Singh

UX/Product Designer | 5+ yrs | Accenture, Ex-Tata Elxsi, Ex Maruti Suzuki | NID | Figma • Framer • UX Research | Open to Remote Roles

South Delhi

6+ years of work experience

Accenture in India
Mar 20242 yrs 6 mosPresent

Gurugram, Haryana, India

Led UX design for the Home Move feature on a high-traffic telecom platform, reducing journey steps by 40% and improving completion rates by 25% through usability testing and iterative design.​ Boosted device redemption/upsell rates by optimizing flows; increased feature adoption by 18% within six months.​ Collaborated with E& (Etisalat) and Post Office UK clients to deliver intuitive, scalable interface solutions for audiences exceeding 177M users.​ Drove accessibility compliance and improved user satisfaction scores (CSAT +21%) via continuous improvement and feedback loops.​
Accenture in India
Mar 20242 yrs 6 mosPresent

MultiChoice Group
Nov 20229 mosJul 2023

Tata Elxsi
Dec 20212 yrs 4 mosMar 2024

Bangalore Urban, Karnataka, India

Designed and pitched user-centered proposals that contributed to business growth and client acquisition. Led end-to-end UX/UI development for multiple B2B and B2C applications, improving usability and engagement across platforms. Developed and implemented a scalable design system for MultiChoice Pvt LTD, enhancing design consistency and accessibility for 165 million users, boosting design efficiency by 30%. Provided expert UX consultation, resolving UI/UX tickets that optimized user workflows and reduced friction points, improving user satisfaction metrics. Directed cross-platform design initiatives for DStv App, elevating experience for 12 million users in Sub-Saharan Africa and Europe, resulting in a 20% increase in app engagement. Managed complex stakeholder requirements and agile workflows via Jira, securing timely approvals and ensuring project delivery under tight deadlines. Created the Metaverse Digital Experience Museum for Air India, delivering an immersive, accessible user experience that showcased the brand’s heritage and attracted diversified user segments.
Nickelfox Technologies
Jul 20213 mosSep 2021

Delhi, India

Maruti Suzuki India Limited
Feb 20201 yr 6 mosJul 2021

UX/ UI design internship

Ujjwal’s AI Stack

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Education

National Institute of Design

Bachelor of Design, Industrial and Product Design

National Institute of Design

20164 yrs2020

Passed 12th from commerce stream with 90%+ marks., commerce

D.A.V. Public School sector 37 Faridabad

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Headline

UX/Product Designer | 5+ yrs | Accenture, Ex-Tata Elxsi, Ex Maruti Suzuki | NID | Figma • Framer • UX Research | Open to Remote Roles

About

UX/Product Designer with 5+ years of experience shaping seamless, user-centric digital solutions for global brands like Etisalat and Post Office UK. I specialize in turning complex challenges into elegant interfaces—whether it’s streamlining telecom features for millions, optimizing B2C web platforms, or crafting data-driven SaaS experiences.​ Driven by curiosity and empathy, I blend deep research, agile prototyping, and design systems expertise to build products that delight users and drive business results. My mission: simplify digital journeys, reduce friction, and create intuitive designs that earn trust.​ I thrive on collaborating with cross-functional teams and regularly share UX insights to elevate design practice. If you’re seeking a designer who can illuminate real pain points, map end-to-end journeys, and deliver accessible, impactful solutions—let’s connect.​ Specialties: User Experience Design, Interface Design, Design Systems, User Research, Product Strategy, Digital Transformation, Figma, Framer, Accessibility, B2C/B2B UX, Telecommunications UX, Banking UX, AI for Design.

Location

South Delhi

AI stack

antigravity

codex

cursor

Work experience

User Experience Designer at Accenture in India, Mar 2024 - Present · 2 yrs 6 mos, Gurugram, Haryana, India, Led UX design for the Home Move feature on a high-traffic telecom platform, reducing journey steps by 40% and improving completion rates by 25% through usability testing and iterative design.​ Boosted device redemption/upsell rates by optimizing flows; increased feature adoption by 18% within six months.​ Collaborated with E& (Etisalat) and Post Office UK clients to deliver intuitive, scalable interface solutions for audiences exceeding 177M users.​ Drove accessibility compliance and improved user satisfaction scores (CSAT +21%) via continuous improvement and feedback loops.​

UX Designer at Accenture in India, Mar 2024 - Present · 2 yrs 6 mos

User Experience Consultant at MultiChoice Group, Nov 2022 - Jul 2023 · 9 mos

User Experience Designer at Tata Elxsi, Dec 2021 - Mar 2024 · 2 yrs 4 mos, Bangalore Urban, Karnataka, India, Designed and pitched user-centered proposals that contributed to business growth and client acquisition. Led end-to-end UX/UI development for multiple B2B and B2C applications, improving usability and engagement across platforms. Developed and implemented a scalable design system for MultiChoice Pvt LTD, enhancing design consistency and accessibility for 165 million users, boosting design efficiency by 30%. Provided expert UX consultation, resolving UI/UX tickets that optimized user workflows and reduced friction points, improving user satisfaction metrics. Directed cross-platform design initiatives for DStv App, elevating experience for 12 million users in Sub-Saharan Africa and Europe, resulting in a 20% increase in app engagement. Managed complex stakeholder requirements and agile workflows via Jira, securing timely approvals and ensuring project delivery under tight deadlines. Created the Metaverse Digital Experience Museum for Air India, delivering an immersive, accessible user experience that showcased the brand’s heritage and attracted diversified user segments.

User Experience Designer at Nickelfox Technologies, Jul 2021 - Sep 2021 · 3 mos, Delhi, India

User Experience Design intern at Maruti Suzuki India Limited, Feb 2020 - Jul 2021 · 1 yr 6 mos, UX/ UI design internship

Education

Bachelor of Design, Industrial and Product Design, National Institute of Design

Passed 12th from commerce stream with 90%+ marks., commerce, D.A.V. Public School sector 37 Faridabad