Headline

Stanford GSB LEAD| Product Leader at Target| Ex Walmart & ASDA| Retail & Agentic Platforms| Outcome driven tech & product | Leading with Empathy| Growth & Learning Mindset advocate

About

E-commerce, AI & Gen AI Product Leader | Enterprise Growth & Strategy: A seasoned product leader with 19+ years of experience driving E-commerce, AI-driven automation, and Generative AI-led solutions across major global retailers. Led enterprise-scale product strategy, AI adoption, and digital transformation at Walmart and Target, delivering high-impact solutions that drive revenue, efficiency, and superior customer experiences. At Walmart Labs (6+ years), managed ASDA E-commerce, leading personalization, payments, subscription services, and customer care. Spearheaded ML-based automation that saved £1M+ in operational costs and enhanced fraud detection. Successfully launched COVID-specific initiatives that generated £50M+ in revenue. Drove AI-powered personalization, replacing licensed solutions to deliver incremental business growth. At Target (3+ years), leading Conversational AI & Generative AI Platforms, built an in-house AI-led automation solution as an enterprise product. Integrated Gen AI-powered chatbots and intelligent automation, scaling adoption across organisation while expanding the team. Defined and executed a data-driven product strategy, driving top- and bottom-line growth while improving vendor, customer, and team-facing experiences. With deep expertise in E-commerce, AI, RPA, and automation, I excel in building scalable platforms, defining product vision, and leading high-performing teams. Passionate about fostering a growth mindset, setting up OKRs, and driving cross-functional collaboration to deliver impactful, outcome-driven solutions. Key Strengths: ✅ E-commerce & AI Strategy – Scaling AI-led automation for profitability & efficiency ✅ Gen AI & Conversational Platforms – Transforming digital experiences with AI ✅ Product Vision & Execution – Driving data-driven, outcome-focused roadmaps ✅ Team Leadership & Culture Building – Mentoring & expanding high-impact teams ✅ Stakeholder Engagement – Aligning business goals with innovation Holds certifications from Stanford GSB LEAD, with a strong commitment to growth, learning, and leading with empathy for users and team members alike.

Location

Bengaluru

AI stack

openai

replit

Gamma

Microsoft Copilot

Work experience

Director Product Management- Supplier/Business Partner Experience & Platform at Target, Feb 2026 - Present · 9 mos, Bengaluru, Karnataka, India

Director of Product Management- Enterprise GenAI & Agentic Platform at Target, Dec 2021 - Feb 2026 · 4 yrs 3 mos, Bangalore Urban, Karnataka, India, Building Enterprise Platforms- Agentic/GenAI for everyone & Supplier Lifecycle Mgt. , Contact Centre facing that drive top-line revenue, accelerate Onboarding of supplier and items as well as drive bottom line cost savings. Passionate about building products, teams, and cultures from the ground up, I thrive in setting up high-impact solutions, defining strategy, and fostering a growth mindset. In current role, I have built and launched an in-house AI-driven Conversational Platform capabilities as enterprise product, delivering seamless automation and AI-powered solutions across Target. Spearheaded the benchmarking strategy and rapidly integrated Generative AI, enabling customer, vendor, and team-facing solutions that enhance user experiences while driving significant top- and bottom-line growth. Defined and executed a bold product vision and strategy, incorporating key personas (Stores, TMs, Customers, Merchants, Vendors) and leading partnerships with product teams across the organization to transform experiences and accelerate business growth. Drove global adoption, establishing the platform as a critical driver of efficiency, cost savings, and frictionless operations. Alongside product development, I invested in building strong product teams, routines, and cultures, ensuring teams are set up for long-term success with clear direction and measurable impact. Key Skills: Product Vision & Strategy, Team Expansion & Leadership, Outcome-Driven Roadmap, Product Culture & Growth Mindset, Leading through Change & Disruptions, Stakeholder Engagement and Product Penetration & Adoption.

Hackathon competetion at Walmart International at Walmart Labs, May 2019 - May 2019 · 1 mo, Bangalore, Participated in Walmart International Hackathon representing Bangalore Team in category 'Retail in E-commerce in 10 Years'.Our team Won at India level

Product Management- ASDA E-commerce at Walmart Labs India, Dec 2015 - Dec 2021 · 6 yrs 1 mo, Bengaluru, Karnataka, India, • Led product management for Subscription Services, Contact Centre Applications & Experience, and Payments at ASDA E-commerce, collaborating with cross-functional teams to define, prioritize, and ship products. • Implemented ML models for automating refunds, saving 65% agent time and generating £1M+ in savings. • Built in-house contact center application, integrated ticketing system, and enabled ML risk assessment for fraud detection. Worked closely with Business, Architect, UI/UX, UX researcher, Data, Product Analyst and Data scientists in shaping & executing product strategy, features and metrics. Subscription Services: Shaped micro service requirements for ASDA Delivery Pass, driving scalability and revenue growth. • Launched new pass types to enhance user stickiness and generate additional revenue. • Collaborated with business and engineering teams to rapidly deliver a new product for NHS home care patients, resulting in delivering true help to the users and £50M+ incremental revenue.

Technical Solutions Project Manager at EMC, Oct 2013 - Nov 2015 · 2 yrs 2 mos, Banglore,Karnataka,  Responsible for the delivery of moderate/high complex, moderate/high risk projects/programs. Accountable for project quality, Time and cost  Accountable for project delivery end to end from account planning process to closure of project and revenue successfully earned  Establishing project governance. Responsible for the delivery and daily management of activities, which are coordinated with EMC employees or Partner Resources. Working with Resource Management on project staffing. Accountable for delivering projects on time, within budget and to the satisfaction of the customer and sales. Holds responsibility for achieving the EMC Bar of Excellence as the highest level of Customer Satisfaction.  Provide performance feedback to management and team members.  Staying abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. Complete and maintain industry recognized project management certification. Complete quarterly accreditations

Project Manager (IT Infrastructure) for HP at Mphasis, Aug 2012 - Oct 2013 · 1 yr 3 mos, Pune/Pimpri-Chinchwad Area,  Successfully managed & delivered Projects related to Steady state (add, decom and modify), Refresh, Transition & Transformation, Migration to NOC support,Network,Security,Payment Card Industry Set-up,Server,Tooling in Datacentres  Accountable for Planning and Execution of Delivery projects from initiation till Closure.  Accountable for Facilitating the definition of project scope, goals and deliverables  Accountable for defining project tasks and resource requirements  Managing project resource allocation  Accountable for facilitating solution design on project with appropriate engineering team engaged and securing customer sign-off  Effectively manage project resources in geographically diverse locations to deliver the project  Prepare and maintain realistic Project plans including Risk , Quality and Communication plans  Accountable for developing project schedule, deliverables and milestones with help of project team/stakeholders  Tracking project deliverables by using appropriate tools such as Microsoft office Project/Project Rollout template  Monitor and control team performance against each plan  Leading, motivating and developing the project team throughout the life time of the project.  Provide direction and support to project team  Accountable for performing quality assurance check  Performing Risk Management, preparing AIR log, tracking Risk updates and sharing with project team / PMO  Scheduling & Driving weekly/Monthly/Adhoc project progress calls with project team and client, problems and solutions  Accountable for Assessing the effect of change on the projects with respect to scope, costs, timescale and resource needs and report these appropriately  Performing project evaluations and assessment of results for customer sign-off  Responsible and accountable for preparing, maintaining and updating complete project documentation as per PMP / customer specific guidelines

Education

Stanford LEAD Professional Certificate for Leaders, Stanford University Graduate School of Business

Master's degree, Psychology, Indira Gandhi National Open University