SRE II @ Zeta | Kubernetes · Python · Payments Infrastructure | 250+ incidents, zero SLA breaches | Troubleshooting & Security

Bangalore Urban

Bangalore Urban, Karnataka, India

Bengaluru

India







Bachelor of Technology - BTech, Computer Science
Visvesvaraya Technological University

training, startup bootcamp
Unnati Institute of Potential Exploration (P) Ltd.
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I automate the problems most SREs accept as permanent. Three years into running payment infrastructure at Zeta — 500+ microservices, 6 production zones, 42+ Kubernetes clusters per zone — I kept noticing the same thing: the toil everyone complained about was actually solvable. Nobody had just sat down and built the tool. So I built it. KRE (Kubernetes Resource Engine) now saves my team 15 person-days every sprint by doing what we used to do manually: pulling utilization from Prometheus, reading pod topology and JVM heap configs, and outputting right-sizing recommendations across 47+ namespaces. A companion node optimization script found $24,000 in annual cloud savings. A Vault automation platform cut secret search time by 97% — hours down to under 2 minutes. None of these were in my job description. I just saw the problem and fixed it. That instinct — see inefficiency, build the solution — is what I bring to every team I work with. At Zeta, I've handled 250+ production incidents on live UPI and credit card payment flows without a single SLA breach across 15+ months on-call. I've onboarded 5 production namespaces in a week, coordinated zero-data-loss database migrations, debugged Kafka DLQ failures end-to-end, and written the playbooks new SRE hires still use on day one. I care about three things: systems that don't break, automation that actually sticks, and teams that get sharper over time. Currently SRE II at Zeta. Open to Senior SRE and Platform Engineering roles where reliability engineering is treated as a first-class discipline — especially in fintech, platform, or cloud-native environments. → tusharthakur2007@gmail.com
Bengaluru
antigravity
claude code
cursor
github copilot
mcp
ollama
Site Reliability Engineer II at Zeta, Jul 2025 - Present · 1 yr 2 mos, Bangalore Urban, Running reliability infrastructure for Zeta's payment platform — 500+ microservices, 6 production zones, 42+ Kubernetes clusters per zone processing 1,000–5,000 UPI transactions/min and 1,000+ credit card transactions/min. • Built KRE (Kubernetes Resource Engine) — Python automation platform eliminating 15 person-days/sprint of manual resource analysis across 47+ namespaces. Saved $24,000/year via companion node optimization script detecting mis-scheduled workloads across c/m/r node profiles. • Built Vault Secret Lifecycle Platform — two-stage pipeline with approval gates automating token renewals across 4 SaaS zones. • 100% SLA compliance across 250+ production incidents over 15+ months on-call. Zero SLA breaches. • Debugged Kafka DLQ failures end-to-end via AKHQ; built SLA compliance reporting pipeline with per-OU HTML email dashboards for leadership governance. • Coordinated zero-data-loss Aurora DB migration and onboarded 5 production namespaces in one week — Vault RBAC, ArgoCD deployments, full validation. • Authored the Cluster Onboarding Guide, Terraform SOPs, and On-Call Playbook — standard reference for all new SRE hires at Zeta.
Site Reliability Engineer at Zeta, Mar 2024 - Jun 2025 · 1 yr 4 mos, Bangalore Urban, Karnataka, India, Optimizing Cloud Economies and Enhancing Automation | Mastering Cost Efficiency through Strategic Cloud Management | Crafting Robust Scripts for Seamless Operations and Innovation
Cloud Engineer at Euphoric Thought Technologies Pvt. Ltd., Jul 2023 - Mar 2024 · 9 mos, Bengaluru, Cloud infrastructure and DevOps engineering — AWS, Prometheus, Terraform. • Won 1st place at company hackathon — built Stratus, an Internal Developer Platform (FastAPI + ReactJS + AWS SDKs) cutting EC2/S3 provisioning from days to minutes for developer self-service. • Deployed Prometheus + Grafana monitoring stack from scratch. Wrote PromQL queries tracking node-level error rates. • Standardized infrastructure with reusable Terraform modules (S3, ElastiCache, IAM). • Automated infrastructure monitoring reports via Bash scripting; managed Jenkins CI/CD pipelines for production deployments.
DevOps Engineer Intern at Euphoric Thought Technologies Pvt. Ltd., Nov 2022 - Jul 2023 · 9 mos, India
Bachelor of Technology - BTech, Computer Science, Visvesvaraya Technological University
training, startup bootcamp, Unnati Institute of Potential Exploration (P) Ltd.
github: https://github.com/TuzzR