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Trisha Biswas

Senior Sales Coordinator at Europcar India - Inbound, Outbound & Domestic | B2B Sales & Operation | MBA (Marketing & HR) | Satguru Travel and Tourism Services

Gurugram

6+ years of work experience

Satguru Travel and Tourism Services
Apr 20251 yr 3 mosPresent

Gurugram

​B2B Account Management: Strengthening corporate partnerships and expanding wallet share. ​Sales Pipeline Growth: Converting enquiries into high-growth revenue streams through consultative selling. ​Strategic Engagement: Addressing complex escalations and delivering tailored client solutions. ​Operational Excellence: Managing end-to-end agreements and ensuring strict TAT compliance.
Jan 20241 yr 3 mosMar 2025

New Delhi, Delhi, India

Outbound Communication: Call, text, and WhatsApp students to promote Student Connect services, upcoming education fairs, and other relevant events. Reach out to new leads and take ownership of converting them through structured follow-ups. Student Interaction & Support: Engage with students through live chat on the website, social media platforms, direct messages, and comments. Address student inquiries professionally, assessing academic and financial fit for study programs. Pipeline & Counsellor Coordination: Support education counsellors in maintaining communication with students at different stages of the admission process. Ensure smooth handoff and collaboration between counsellors and students for timely progress. Lead Management & Reporting: Maintain accurate records of student interactions and statuses in spreadsheets or CRM systems. Share qualified and potential leads with the respective departments for further nurturing and conversion. Timely Responses & Conversion: Respond promptly to all student queries to ensure high engagement and conversion rates. Constantly monitor lead status and follow up diligently to push toward final conversions.
May 20238 mosDec 2023

Pune, Maharashtra, India

ITJobwala Edutech
Jun 20223 mosAug 2022

Pune, Maharashtra, India

Halder Venture Limited
Nov 20172 yrs 9 mosJul 2020

Kolkata, West Bengal, India

Handling and managing export documentation process

Education

Institute of Management and Entrepreneurship Development (BVDU), Pune

Master of Business Administration - MBA, Marketing & HR

Institute of Management and Entrepreneurship Development (BVDU), Pune

20212 yrs2023

Bachelor of Science -B Sc, Economics

Maulana Azad College

20134 yrs2017

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Headline

Senior Sales Coordinator at Europcar India - Inbound, Outbound & Domestic | B2B Sales & Operation | MBA (Marketing & HR) | Satguru Travel and Tourism Services

About

Dynamic B2B Sales and Client Relationship Specialist with an MBA in Marketing and a strong background in driving revenue through strategic account management. Expert at converting high-value corporate leads into long-term partnerships by delivering tailored solutions and utilizing data-driven pricing. Proven ability to manage complex international portfolios, streamline cross-functional operations, and maintain rigorous service standards in fast-paced environments.

Location

Gurugram

Work experience

Senior Officer at Europcar - Outbound | Inbound | Domestic Car Rental ( Self & Chauffeur Drive) at Satguru Travel and Tourism Services, Apr 2025 - Present · 1 yr 3 mos, Gurugram, ​B2B Account Management: Strengthening corporate partnerships and expanding wallet share. ​Sales Pipeline Growth: Converting enquiries into high-growth revenue streams through consultative selling. ​Strategic Engagement: Addressing complex escalations and delivering tailored client solutions. ​Operational Excellence: Managing end-to-end agreements and ensuring strict TAT compliance.

Junior Counsellor at Satguru Overseas Education & Global Immigration Services, Jan 2024 - Mar 2025 · 1 yr 3 mos, New Delhi, Delhi, India, Outbound Communication: Call, text, and WhatsApp students to promote Student Connect services, upcoming education fairs, and other relevant events. Reach out to new leads and take ownership of converting them through structured follow-ups. Student Interaction & Support: Engage with students through live chat on the website, social media platforms, direct messages, and comments. Address student inquiries professionally, assessing academic and financial fit for study programs. Pipeline & Counsellor Coordination: Support education counsellors in maintaining communication with students at different stages of the admission process. Ensure smooth handoff and collaboration between counsellors and students for timely progress. Lead Management & Reporting: Maintain accurate records of student interactions and statuses in spreadsheets or CRM systems. Share qualified and potential leads with the respective departments for further nurturing and conversion. Timely Responses & Conversion: Respond promptly to all student queries to ensure high engagement and conversion rates. Constantly monitor lead status and follow up diligently to push toward final conversions.

Buddy Counsellor at Satguru Overseas Education & Global Immigration Services, May 2023 - Dec 2023 · 8 mos, Pune, Maharashtra, India

Marketing Intern at ITJobwala Edutech, Jun 2022 - Aug 2022 · 3 mos, Pune, Maharashtra, India

Office Executive at Halder Venture Limited, Nov 2017 - Jul 2020 · 2 yrs 9 mos, Kolkata, West Bengal, India, Handling and managing export documentation process

Education

Master of Business Administration - MBA, Marketing & HR, Institute of Management and Entrepreneurship Development (BVDU), Pune

Bachelor of Science -B Sc, Economics, Maulana Azad College