Headline

Sales & Marketing @ERM

About

With 9+ years of experience across business development, account growth, upselling/cross-selling, performance management and strategic partnerships, I work at the intersection of client engagement, data-driven decision-making and business growth across APAC, EMEA and North America. At ERM, as Manager – Sales Activation, I contribute to strategic client engagement, sales initiatives and account growth—working across teams and partner ecosystems to identify opportunities, strengthen relationships and create long-term value. Earlier in my career at GLG, EY and Aon, I developed strong expertise in client engagement, bid management, commercial strategy and using data and market insights to drive business outcomes. Across roles, I’ve enjoyed turning data into actionable insights, insights into opportunities, and opportunities into sustainable account growth. I’m particularly interested in roles across Customer Success, Partner Success, Strategic Partnerships and Account Management, where I can combine my commercial mindset, analytical approach and relationship-building skills to help clients and businesses grow together.

Location

Greater Delhi Area

AI stack

claude code

claude

deepmind

gemini

perplexity

ChatGPT

Work experience

Strategy & Operations at ERM, May 2025 - Present · 1 y 4 mo, New Delhi, Delhi, India

Assistant Manager - Strategy & Operations | Life Sciences and Medical Devices at GLG, Mar 2022 - May 2025 · 3 yrs 3 mos, India

Global Account Manager at EY, Mar 2021 - Mar 2022 · 1 yr 1 mo, Gurugram, Haryana, India, Effectively managed the top 20% of the clientele who give 65% of the business by analyzing the market data to identify opportunities, drive account retention and long-term sales pipeline Made strategies to grow margin, new business development, coordinated all account forecasts, account planning, and reporting. Also analyzed trends engagement & retention, digital traffic and CX reports. New Business Development for assigned portfolio of accounts resulted in 20% YoY growth. - Established long-term and value-added relationships with assigned business partners and C level Executives liaised and networked in conjunction with key customers and stakeholders. - Solved client’s problems through enterprise data architecture roadmap and analytical solutions to improve the maturity and effectiveness of enterprise data management. - Improved NPS score to +20 for FY20-21 which was earlier -5 for assigned accounts/territory.

Associate | Markets and Business Development at EY, Feb 2019 - Feb 2021 · 2 yrs 1 mo, Gurgaon, India, Account Management: Managed portfolio of over 60 key enterprise accounts with a cumulative revenue stream of more than $10 million among Private Equity, Health Sciences & Wellness, TMT, IT and other priority sectors. Secondary Research: worked on preparing account fact sheets and collated the data such as industry size, revenue cap, business model, recent M&A, SWOT, key competitors, cash flows, Financial KPIs and recent trends. Automated various weekly, monthly, and quarterly revenue and pipeline reports using advanced excel and PowerBi, which reduced time to 80%.

Associate consultant | Bid Management at Wipro Limited, Sep 2018 - Feb 2019 · 6 mos, Gurgaon, India, Wipro acquired Aon's health and benefits business.

Associate Consultant | Pursuits & Commercial Excellence at Aon, May 2017 - Sep 2018 · 1 yr 5 mos, Gurgaon, India, - Ensure daily sales goals were met by mentoring and coaching other team members. Managed to end – to end bid process and preparing the project scope documents. - Assist in the coordination of efforts for company research, selection and strategizing about the bid. - Documented business proposals and streamlined the process for delivering technical RFP/RFI content. - Carry out Primary as well as secondary research to stay ahead of their area of expertise – including understanding the current & future market, product, and competitor landscape. - Bid Management of Large and Strategic Deals for sales support special initiatives. Worked closely with the of Pursuit team, solution teams (functional experts, finance team etc.) - Involved in responding to the big RFP’s/RFI’s, strategic communications and problem-solving orientation, to senior management teams. - Prepared the bid budget and managed the bid in accordance with the approved bid budget. Ensured all bid responses are properly planned and coordinated.

Education

Bachelor's Degree, English Literature (British and Commonwealth), University of delhi