Headline

B.Tech graduate in Computer Science and Communication Engineering from KIIT University, currently working at Concentrix. Passionate about technology, business, Generative AI, data analytics, and problem-solving.

About

I’m a B.Tech graduate in Computer Science and Communication Engineering from KIIT University, with a strong interest in technology, business, and problem-solving. Currently working at Concentrix, I’m building professional experience in customer service, communication, issue resolution, teamwork, and working effectively in a fast-paced environment. Alongside my professional experience, I have worked on projects involving Data Analytics, Generative AI, web development, and financial technology. My technical skills include Python, HTML & CSS, cloud computing, Microsoft Excel, and data-driven problem-solving. I’m interested in building my career at the intersection of technology and business, particularly in Business Analysis, Product Management, Project Management, Operations, and technology-focused roles. I’m always looking to learn new skills, take on challenging opportunities, and connect with professionals across technology and business. 📬 Let’s connect! toufikhasan098@gmail.com

Location

Bengaluru

AI stack

claude code

deepseek

lovable

openai

Blackbox AI

ChatGPT

Work experience

Operations Representative at Concentrix, May 2026 - Present · 5 mos, Bengaluru, Karnataka, India, • Handle customer queries and provide accurate, timely solutions while maintaining a professional customer experience. • Identify customer concerns, troubleshoot issues, and work toward effective resolution. • Communicate clearly with customers while handling different situations in a fast-paced environment. • Maintain accuracy and follow established processes, quality standards, and company guidelines. • Collaborate with team members and supervisors to resolve complex issues and improve customer experience. • Strengthening skills in communication, problem-solving, customer service, teamwork, and time management.

Education

Bachelor of Technology - BTech, Computer science and communication, School of Computer Engineering, KIIT DU

B.tech, Computer science and communication, School of Computer Engineering, KIIT DU

Public links

data-analyst-hub-88.emergent.host: https://data-analyst-hub-88.emergent.host/?