Tina Verma profile photo 1 on Tal

Tina Verma

Full-Stack Developer · MERN Stack · AI/ML & Computer Vision Integrations · GCP Certified · Open to SDE / AI Engineer Roles

Pimpri Chinchwad

2+ years of work experience

Tech Mahindra
Dec 20241 yr 4 mosMar 2026

Pune District

Managed end-to-end enterprise application support for a large client environment, handling incident resolution, ticket triage, and escalations across SLA-bound workflows. Collaborated with cross-functional teams to diagnose, debug, and resolve recurring system issues — reducing repeat incidents through root cause documentation. Created and maintained internal knowledge base articles, SOPs, and runbooks, improving first-response resolution rates across the support team. Worked with tools spanning ITSM platforms, enterprise dashboards, and remote monitoring systems — developing a strong foundation in production-environment debugging.
Creative Galileo
Jul 20245 mosNov 2024

Pune District

Developed interactive game features and AI-powered modules for educational content targeting early learners, contributing to an edtech product used across schools. Integrated AI/ML components — including NLP-based response handling and generative prompts — into game flows to personalize user experiences. Built and tested features iteratively in an agile team, working across design, development, and QA to ship within sprint timelines. Gained hands-on exposure to LLM APIs and prompt engineering as part of building AI-assisted content generation tools.
Sep 20238 mosApr 2024

Pune District

Researched and implemented machine learning models for social data analysis, building pipelines that processed and structured unstructured inputs at scale. Worked with Python-based ML libraries (scikit-learn, pandas, NumPy) to build and evaluate models for classification and recommendation tasks. Contributed to data preprocessing, feature engineering, and model evaluation workflows — improving model accuracy through iterative experimentation. Collaborated with senior engineers to present model outputs and translate results into actionable insights for the product team.
Intern Labs
Nov 20227 mosMay 2023

Pune, Maharashtra, India

The Sparks Foundation
May 20222 mosJun 2022

Singapore

Education

Bachelor of Engineering - BE, Information Technology

International Institute of Information Technology ,pune

20213 yrs2024

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Headline

Full-Stack Developer · MERN Stack · AI/ML & Computer Vision Integrations · GCP Certified · Open to SDE / AI Engineer Roles

About

I'm a full-stack developer with hands-on experience across the entire product lifecycle — from building MERN stack web apps to training YOLO-based computer vision models and deploying AI integrations in enterprise environments. Over the past 1.5 years, I've worked across roles that sit at the intersection of software development and AI: enterprise application support at Tech Mahindra, game and AI tool development at Creative Galileo, and ML model experimentation at Sociante. My work spans: Full-stack development with React.js, Node.js, Express, and MongoDB Computer vision with YOLO, OpenCV, and custom object detection pipelines AI/ML integrations using Python, Hugging Face, and cloud APIs Enterprise-level support, ticket handling, and process documentation One project I'm proud of: I built an Automatic Number Plate Recognition (ANPR) system using YOLOv8 that achieved 94%+ detection accuracy — a full pipeline from training to real-time inference. I'm currently looking for SDE, Full-Stack, or AI/ML Engineer roles where I can build at scale. If that sounds like a fit — let's connect.

Location

Pimpri Chinchwad

Work experience

Technical Support Associate at Tech Mahindra, Dec 2024 - Mar 2026 · 1 yr 4 mos, Pune District, Managed end-to-end enterprise application support for a large client environment, handling incident resolution, ticket triage, and escalations across SLA-bound workflows. Collaborated with cross-functional teams to diagnose, debug, and resolve recurring system issues — reducing repeat incidents through root cause documentation. Created and maintained internal knowledge base articles, SOPs, and runbooks, improving first-response resolution rates across the support team. Worked with tools spanning ITSM platforms, enterprise dashboards, and remote monitoring systems — developing a strong foundation in production-environment debugging.

Game Intern at Creative Galileo, Jul 2024 - Nov 2024 · 5 mos, Pune District, Developed interactive game features and AI-powered modules for educational content targeting early learners, contributing to an edtech product used across schools. Integrated AI/ML components — including NLP-based response handling and generative prompts — into game flows to personalize user experiences. Built and tested features iteratively in an agile team, working across design, development, and QA to ship within sprint timelines. Gained hands-on exposure to LLM APIs and prompt engineering as part of building AI-assisted content generation tools.

Intern at Sociante, Sep 2023 - Apr 2024 · 8 mos, Pune District, Researched and implemented machine learning models for social data analysis, building pipelines that processed and structured unstructured inputs at scale. Worked with Python-based ML libraries (scikit-learn, pandas, NumPy) to build and evaluate models for classification and recommendation tasks. Contributed to data preprocessing, feature engineering, and model evaluation workflows — improving model accuracy through iterative experimentation. Collaborated with senior engineers to present model outputs and translate results into actionable insights for the product team.

Intern at Intern Labs, Nov 2022 - May 2023 · 7 mos, Pune, Maharashtra, India

Intern at The Sparks Foundation, May 2022 - Jun 2022 · 2 mos, Singapore

Education

Bachelor of Engineering - BE, Information Technology, International Institute of Information Technology ,pune

Tina Verma - Technical Support Associate in Pimpri Chinchwad | Tal