---
title: "Jamadagni Thummalapalli - Process Associate in Hyderabad | Tal"
description: "Meet Jamadagni Thummalapalli, Co-Founder of Icchatva based in Hyderabad. AI stack includes claude, grok, and lovable."
image: "https://tal.club/meet/thummalapali-jamadagni/share-image"
---

# Jamadagni Thummalapalli on Tal

## Headline

Co\-Founder of Icchatva

## About

Bonjour\! I'm an Entrepreneur with over 2\+ years of startup experience\. Multilingual with strong communication skills & superior leadership qualities\. Doing my best to making the world a better place\.

## Location

Hyderabad

## AI stack

claude

grok

lovable

notebooklm

openai

perplexity

## Work experience

Process Associate at Webappclouds LLC, Aug 2024 \- May 2025 · 10 mos, Handled a large volume of calls, ensuring all the KPIs were met\. I monitored calls and scheduled shifts for my team of eight while acting as a subject matter expert for them\. Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately\. Monitored and reported on process and call performance to verify compliance with established standards\. Assisted in the development of training materials for new hires, improving onboarding experience and knowledge retention\.

Process Associate at Webappclouds Software Solutions, Aug 2024 \- May 2025 · 10 mos, •Handled a large volume of calls, ensuring all the KPIs were met\. •I monitored calls and scheduled shifts for my team of eight while acting as a Subject Matter Expert for them\. •Communicated effectively with colleagues and managers to resolve issues promptly and accurately\. •Monitored and reported on process and call performance to verify compliance with established standards\. •Assisted in the development of training materials for new hires, improving onboarding experience and knowledge retention\.

Service Quality, Risk, and Compliance Specialist I \- US&C CAS at Uber, Sep 2022 \- Jul 2023 · 11 mos, Hyderabad, Telangana, India

Service Quality Specialist at Uber, Sep 2022 \- Jul 2023 · 11 mos, Investigated complaints related to the violation of standards or regulations\. Coordinated with various departments within the organization to ensure adherence to established standards\. Adhered to deadlines in optimizing regulatory and operational performance\. Provided excellent customer service while maintaining the KPIs\.

Fraud Investigator at Uber, Sep 2022 \- Jul 2023 · 11 mos, •Investigated complaints related to the violation of standards or regulations\. •Coordinated with various departments within the organization to ensure adherence to established standards\. •Adhered to deadlines in optimizing regulatory and operational performance\. •Provided excellent customer service while maintaining the KPIs\.

Co\-Founder at Icchatva, Jan 2020 \- Jul 2022 · 2 yrs 7 mos

Co\-Founder at Icchatva, Jan 2020 \- May 2021 · 1 yr 5 mos, Hyderabad, Telangana, India, Icchatva is a group of creative people dedicated to the craft of innovation building for the future\. Icchatva builds digital products that let people do things differently\. Share your Desires with our team, and we’ll work with you to deliver a revolutionary digital product\! Our innovative team allows businesses to ramp up their team for Web, Mobile, DevOps, AI/ML, or UI/UX Development needs\. We serve companies ranging from start\-ups and SMEs to global brands from all across the world\.

## Education

Bachelor of Commerce, Computer Programming, Specific Applications, acharya nagarjuna university

High School Diploma, kendriya vidyalaya

[View the original profile](https://tal.club/meet/thummalapali-jamadagni)

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