Headline

Senior Director, Sales Operations @ Emergence AI | Professor of Practice (Gen AI & GTM) | AI-native GTM Systems | RevOps • Marketing Ops • Automation

About

I build systems. Sometimes those systems help sales teams work better. Sometimes they automate marketing. Sometimes they're coffee discovery platforms or AI-powered knowledge graphs. Over the last few years, my work has evolved from Sales & Marketing into designing AI-native operating systems that connect people, processes, data, and automation. Today I lead Sales Operations at Emergence AI and teach Gen AI & GTM as a Professor of Practice at NSBT. Outside work, I build in public. IndianCoffeeBeans has become my sandbox for experimenting with AI agents, data pipelines, SEO automation, knowledge graphs, and content systems, not because I wanted another side project, but because I believe the best way to understand AI is to build with it. I write about what breaks, what works, and what I'm learning along the way.

Location

Hyderabad

AI stack

antigravity

codex

Work experience

Sr Director, Sales Operations at Emergence AI, Jul 2026 - Present · 2 mos

Founder/Builder at IndianCoffeeBeans.com, Nov 2025 - Present · 10 mos, Hyderabad, Telangana, India, Building IndianCoffeeBeans — a discovery and experience layer for Indian specialty coffee. Focused on structuring fragmented coffee data, enabling meaningful comparison, and helping users understand and track their taste over time.

Sr Director, Marketing Operations at Encora Inc., Jan 2026 - Apr 2026 · 4 mos, Hyderabad, Telangana, India, - Designed early versions of agentic marketing workflows (content → SEO → distribution → feedback loops) - Explored automation across content generation, campaign execution, and analytics - Worked on improving marketing efficiency using AI tools and structured workflows - Collaborated with leadership on future-facing marketing approaches and system design

Associate Director at Publicis Sapient, Apr 2022 - Dec 2025 · 3 yrs 9 mos, Hyderabad, Telangana, India, - Part of the Global Growth Strategy team responsible for building scalable sales and marketing systems across industry and BD teams. - Led 17+ multi-channel campaigns generating 29,000+ personalized outbound emails, contributing to 10+ qualified opportunities and measurable pipeline impact. - Developed Python-based automation tools for event outreach, increasing prospect coverage by 20%. - Spearheaded Pardot implementation, streamlining lead processes and reducing response time to under 8 days. - Prepared weekly CGO updates for the CEO and bi-weekly revenue leadership decks, ensuring pipeline and marketing performance were visible at the highest levels. - Leveraged AI and automation tools to improve reporting cadence, track exceptions, and enhance team performance. - Recognized as a culture catalyst in Hyderabad office; selected for NextGen Leadership cohort (30-member global program under the CEO). - Acted as trusted advisor on marketing & sales processes, driving efficiency and cross-functional alignment.

Customer Success Lead at Hevo Data, Sep 2021 - Apr 2022 · 8 mos, India

Entrepreneur In Residence at Hevo Data, Jul 2021 - Sep 2021 · 3 mos, Hyderabad, Telangana, India

Education

Master of Business Administration (M.B.A.), Marketing, Operations Management, Indian School of Business

Bachelor of Engineering (Hons.), Chemical Engineering, Birla Institute of Technology and Science, Pilani