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Thomas Jacob

VP at WELLS FARGO India Solutions

Bengaluru

18+ years of work experience

Wells Fargo
Feb 20242 yrs 9 mosPresent

Bengaluru, Karnataka, India

Promoted to Next Level
Feb 20159 yrs 1 moFeb 2024

Bangalore

Feb 20141 yrJan 2015

Saudi Arabia

 In charge of introduction of IT Tools that helps the Business Operations.  Actively involved in Resource Hiring, Overseeing assignment of the Resources and planning staff development.  Actively involved in identifying the areas of Improvement of the operational systems, processes and policies in support of organizations mission -- specifically, to support better management reporting, information flow and management, business process and organizational planning.  Working as In charge of Jubail Office with direct reporting staff of 11, working closely with the management to implement organizational strategies, policies and Practices.  As part of Improvising the Management Reporting System, Implemented an Improvised Daily Reporting System based on management interested Matrices.  As part of improvising the area of Information Flow Management, Formulated and centralized CV Tracker and Requirements Tracker using MS Excel template and its features to match the Resource requirements with the Resource database.  Currently in India for Visa Change.
20141 yr2015

Introduced enterprise IT tools to streamline operations and reporting. Led hiring and development of 11 direct reports. Implemented centralized reporting systems improving decision-making efficiency.
Aug 20122 yrs 5 mosDec 2014

 Primarily involved in setting up the Company head office at Trivandrum.  Held an active part in defining the Company Strategic long term planning.  Conducted Training in Crystal Report and Business Objects.  Held an active part in coining the HR Policies.
20122 yrs2014

Defined long-term technology strategy and governance framework. Delivered Business Intelligence training programs to enhance technical capabilities.
General Electric
Nov 20074 yrs 9 mosJul 2012

Bangalore

 Worked as a Project Manager Reporting to the Program Manager  Worked on leading multiple Data Warehousing projects for GE  Worked as Development Resource on Reporting Development.  Single Point of Contact for Six Sigma Certification and achieved 100 % Certification for the BI Team by 2009.  Single Point of Contact for GE Internal Billing system.  Self learned and Introduced Web Elements to the BI Team for GE Static Reporting system.  Involved in Hiring and Mentoring of Contractors and New employees.

Thomas’s AI Stack

gemini
gemini
meta
meta

Education

Masters Diploma in Computer Applications, Computer Software Engineering

Post Graduate Diploma in Computer Applications

19932 yrs1995
University of Kerala

Bachelor of Science (B.Sc.), Physics

University of Kerala

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Headline

VP at WELLS FARGO India Solutions

About

Senior Technology Executive with 28+ years of experience leading enterprise IT operations, Business intelligence and Data Warehousing, infrastructure management, and digital transformation initiatives across global organizations. Proven track record of aligning technology strategy with business objectives, driving automation, strengthening governance frameworks, and leading large-scale global teams. Recognized for delivering operational resilience, reducing enterprise risk, and enabling data-driven decision-making at scale. Hands on expertise on various Programming languages, Data Warehousing Tools and Data base. CORE COMPETENCIES  Technology Strategy and IT Governance  Enterprise IT Operations Management  Infrastructure and Application Support (24x7)  Business Intelligence and Data Warehousing  Platform Operations  Automation and Process Optimization  Monitoring and Observability  Incident, Problem, and Change Management  Data Governance and Performance Management  Enterprise Dashboarding and Reporting  SLA and Risk Management  Global Team Leadership and Talent Development

Location

Bengaluru

AI stack

gemini

meta

Work experience

Systems Operations Manager at Wells Fargo, Feb 2024 - Present · 2 yrs 9 mos, Bengaluru, Karnataka, India, Promoted to Next Level

Systems Operations Associate Manager at WELLS FARGO India Solutions, Feb 2015 - Feb 2024 · 9 yrs 1 mo, Bangalore

IT Operations Manager at BITS Groups, Feb 2014 - Jan 2015 · 1 yr, Saudi Arabia,  In charge of introduction of IT Tools that helps the Business Operations.  Actively involved in Resource Hiring, Overseeing assignment of the Resources and planning staff development.  Actively involved in identifying the areas of Improvement of the operational systems, processes and policies in support of organizations mission -- specifically, to support better management reporting, information flow and management, business process and organizational planning.  Working as In charge of Jubail Office with direct reporting staff of 11, working closely with the management to implement organizational strategies, policies and Practices.  As part of Improvising the Management Reporting System, Implemented an Improvised Daily Reporting System based on management interested Matrices.  As part of improvising the area of Information Flow Management, Formulated and centralized CV Tracker and Requirements Tracker using MS Excel template and its features to match the Resource requirements with the Resource database.  Currently in India for Visa Change.

Director of Information Technology at BITS Groups, 2014 - 2015 · 1 yr, Introduced enterprise IT tools to streamline operations and reporting. Led hiring and development of 11 direct reports. Implemented centralized reporting systems improving decision-making efficiency.

Project Manager at Vordale Software Services, Aug 2012 - Dec 2014 · 2 yrs 5 mos,  Primarily involved in setting up the Company head office at Trivandrum.  Held an active part in defining the Company Strategic long term planning.  Conducted Training in Crystal Report and Business Objects.  Held an active part in coining the HR Policies.

Director of Technology at Vordale Software Services, 2012 - 2014 · 2 yrs, Defined long-term technology strategy and governance framework. Delivered Business Intelligence training programs to enhance technical capabilities.

Project Manager at General Electric, Nov 2007 - Jul 2012 · 4 yrs 9 mos, Bangalore,  Worked as a Project Manager Reporting to the Program Manager  Worked on leading multiple Data Warehousing projects for GE  Worked as Development Resource on Reporting Development.  Single Point of Contact for Six Sigma Certification and achieved 100 % Certification for the BI Team by 2009.  Single Point of Contact for GE Internal Billing system.  Self learned and Introduced Web Elements to the BI Team for GE Static Reporting system.  Involved in Hiring and Mentoring of Contractors and New employees.

Education

Masters Diploma in Computer Applications, Computer Software Engineering, Post Graduate Diploma in Computer Applications

Bachelor of Science (B.Sc.), Physics, University of Kerala