Headline

Category Manager – Urban Company | Driving Growth

About

I am currently working as a Category Manager at the Salon category in Urban Company, where I manage end-to-end operations including strategic partner onboarding, batch planning, and ensuring seamless service delivery aligned with market demand. My expertise lies in: • **Category & Operations Management:** Successfully planning and executing onboarding batches tailored to specific hub requirements, optimising partner allocation, and enhancing operational efficiency. • **Partner Onboarding & Relationship Management:** Building strong, trust-based relationships with partners to drive quality and retention across premium service categories. • **Startup Operations:** Proven ability to independently manage and streamline operational processes in fast-paced startup environments, ensuring business continuity and growth. • **Problem Solving & Strategic Thinking:** Adept at identifying operational challenges and implementing effective, data-driven solutions. • **Cross-Functional Collaboration:** Coordinating seamlessly with internal teams to ensure high standards of service delivery and partner satisfaction. Previously, I worked as a Control Tower Executive at NoBrokerHood, where I managed accounting operations for 100+ premium societies and executed marketing initiatives, winning the Best Performer and Highest Product Sampling Awards. I am passionate about driving operational excellence and building scalable processes that enable businesses to deliver superior customer experiences. Outside work, I enjoy cooking, traveling, and exploring music. I am always open to connecting with professionals in operations, category management, and startup ecosystems.

Location

Bengaluru

AI stack

claude

gemini

grok

notebooklm

openai

ChatGPT

Work experience

Category Manager at Urban Company, Jun 2025 - Present · 1 yr 6 mos, •managing end-to-end partner onboarding and deployment across multiple hubs. •Planning and executing partner batches based on city-specific demand, ensuring optimal supply and superior customer experience. •Managing partner relationships to ensure adherence to Urban Company’s service standards and driving partner performance. •Coordinating with training, quality, and city teams to streamline onboarding processes and reduce turnaround time.

BDA - Onboarding Team at Urban Company, Oct 2024 - May 2025 · 8 mos, •Onboarded 60+ partners aligning with company standards and enhancing operational efficiency. •Processed loan applications to financially support partners for smooth onboarding. •Allocated partners strategically across hubs to meet supply-demand requirements. •Built strong partner relationships to foster loyalty and long-term retention. •Resolved onboarding and customer service issues, improving overall partner satisfaction.

FSD - Control Tower Executive at NoBrokerHood, Oct 2023 - Jul 2024 · 10 mos, Bengaluru, Karnataka, India, •Achieved 100% posting accuracy for monthly accounting and billing for 100+ premium residential societies •Organized promotional campaigns across 10+ societies, coordinating with organizers, logistics, and residents •Received “Best Performer Award” and “Highest Product Sampling Award” at Company Townhall in May 2024 •Resolved an average of 10+ tickets per day related to NBH ERP Software, maintaining a TAT of 15 minutes per ticket

Article Assistant at BPU and Co LLP, Jun 2022 - May 2023 · 1 yr, Bengaluru, Karnataka, India, •Performed in-depth reconciliations between client customer and general ledgers to maintain accurate financial records •Identified and investigated account discrepancies, and recommended corrective actions to reconcile account balances •Prepared bank reconciliations to identify and analyze reasons for variances

Education

Bachelor of Commerce - BCom, Accounting, Karnataka University, Dharwad

Pre- University, Karnataka, Commerce, St. Joseph's College