---
title: "Tejaswini C.S - Technical Support Engineer in Bangalore Rural | Tal"
description: "Meet Tejaswini C.S, support engineer based in Bangalore Rural."
image: "https://tal.club/meet/tejaswini-cs/share-image"
---

# Tejaswini C\.S on Tal

## Headline

support engineer

## About

I am a Database Operations Engineer with over one year of experience specializing in: On\-Premises MySQL: Managing 24/7 operational activities, maintenance, and monitoring\. DBMS Management: Proficient in handling various database management systems\. Internal Tools: Expert in using PMM, Query Collector, and generating monthly reports from the server\. Customer Escalation and Problem Analysis: Skilled in handling customer escalations, performing in\-depth problem analysis, and working effectively within a team\. High Availability and Performance Troubleshooting: Ensuring data high availability and resolving MySQL performance issues\. Backup and Recovery: Expertise in backup and recovery using mysqldump, Xtrabackup, and Mydumper/Myloader\. Query Execution: Proficient in DDL, DML query execution, and providing 24\-hour on\-call support on a rotational basis\. Percona Tools: Advanced knowledge in utilizing Percona tools for database management\. Data Archival and Troubleshooting: Specializing in data archival processes and troubleshooting\. User Management: Expert in managing database users\. Optimization: Skilled in SQL optimization and overall database performance enhancement\.

## Location

Bangalore Rural

## Work experience

Technical Support Engineer at Talview, Dec 2024 \- Present · 1 yr 6 mos, Bangalore Urban, Karnataka, India, I am working as an support agent where I handle customer tickets through Freshdesk, as well as attend calls and chats to provide timely resolutions within SLA\. I utilize SQL and Metabases to analyse and resolve issues and provide support for a platform related issue\. My role involves performing daily tasks efficiently and leveraging various tools to ensure tasks are completed within the given timelines\.

Database operation engineer at Mydbops, Nov 2023 \- Jun 2024 · 8 mos, Bengaluru, Karnataka, India, Experienced Database Operations Engineer with six months of hands\-on experience in managing database systems\. Proficient in handling tickets and Jira for issue tracking and resolution\. Skilled in MySQL operations, including database dump and restoration processes\. Strong command over Linux operating system, adept at using various Linux commands for system administration tasks\. Proven ability to work effectively in fast\-paced environments, ensuring optimal performance and reliability of database systems\.

Graduate Engineering Trainee at LTIMindtree, Jan 2022 \- Apr 2023 · 1 yr 4 mos, Bangalore Urban, Karnataka, India, During my time at LTIMINDTREE, I gained valuable experience in various technical domains, including Python programming, AWS cloud services, SQL database management, and fundamental Big Data concepts\. While I didn't work on specific projects, I was able to build a strong foundation in these areas and apply my knowledge to various hypothetical scenarios and exercises\. As part of my training, I simulated an AWS cost analysis project\. I used AWS services like EC2 and S3 to create a hypothetical infrastructure\. Then, I calculated and compared the costs associated with different instances and storage options\. While I didn't have access to live data, this exercise helped me understand how AWS billing and resource management work\.

## Education

Bachelor's degree, Physical Sciences, Jyoti Nivas College Autonomous, Bangalore

[View the original profile](https://tal.club/meet/tejaswini-cs)

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