Tejaswini Narisetty
AWS cloud engineer at Infosys
Bengaluru
4+ years of work experience
Feb 20224 yrs 5 mosPresent
Bengaluru
Managed and supported enterprise Windows servers in production environments.
* Performed server monitoring, troubleshooting, maintenance, and administration activities.
* Handled major patching and maintenance activities with minimal downtime.
* Worked on physical to virtual server migration projects.
* Supported virtual machine infrastructure and server operations.
* Resolved production incidents and infrastructure-related issues within SLA timelines.
* Coordinated with multiple teams for server availability and operational support.
* Worked on ticketing and incident management tools for issue tracking and resolution.
Achievements
* Received multiple client and management appreciation emails for successful issue resolution and support activities.
* Successfully handled critical patching and migration activities in production environments.
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Project: Infosys Internal Services (IS Unit)
Role: AWS Cloud Support Engineer
Key Responsibilities
* Created and managed AWS EC2 instances.
* Worked on IAM services, user access management, and policy configuration.
* Supported cloud infrastructure operations and monitoring activities.
* Assisted in cloud environment troubleshooting and incident resolution.
* Worked on cloud instance monitoring and infrastructure support tasks.
* Participated in change management activities and deployment support.
* Supported daily cloud operations in enterprise environments.
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TECHNICAL SKILLS
Cloud & Infrastructure
* AWS EC2
* IAM
* Cloud Infrastructure Support
* Cloud Monitoring
* Virtualization
* Server Migration
Server Administration
* Windows Server Administration
* Production Support
* Server Monitoring
* Patching Activities
* Incident Management
* Change Management
Tools
* Remedy Ticketing Tool
* Monitoring Tools
* Infrastructure Support Tools
Additional Skills
* Troubleshooting
* Team Collaboration
* Problem Solving
* Production Environment Support
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EDUCATION
B.Sc Computers
Acharya Nagarjuna University
Pursuing
- NowPresent
May 2026
Education
Bachelor of computer science, Computer Science
acharya nagarjuna university
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