SAP SD Analyst at Capgemini

Bengaluru

Bengaluru



Electrical, Electronics and Communications Engineering
RNS Institute of Technology - India
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Bengaluru
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Senior Analyst at Capgemini, Jul 2025 - Present · 1 yr 3 mos, Bengaluru, -Managed end-to-end SAP SD Order-to-Cash (OTC) processes across Sales Orders, Deliveries, Billing, Returns, Credit Memo Requests, Debit Memo Requests, Invoice Correction Requests, and Free-of-Charge processes within SAP S/4HANA environments. -Executed and analyzed key business scenarios including Consignment Processing (Fill-Up, Issue, Return, Pickup), Third-Party Order Processing, Quotations, Scheduling Agreements, and Credit Management, ensuring alignment with business requirements and process standards. -Executed SAP SD configuration activities including Shipping Point Determination, Route Determination, Output Determination, Text Determination, and Third-Party Item Category Determination. Delivered form enhancements, managed language translations, and created CDD and FUT documentation for custom reports aligned with business requirements. - Drove SIT and UAT testing activities by writing and validating test scripts, coordinating with testing teams and client stakeholders for scenario execution through JIRA, providing required test data, and ensuring timely defect analysis and resolution. - Managed key cutover activities including maintaining BRF+ table entries for rebates, credit/debit notes, and returns, handling workflow updates, and performing condition record maintenance to ensure a smooth deployment. - Delivered Train-the-Trainer enablement by creating Busidess Process Procedure (BPP) documentation using Enable Now and conducting walkthrough sessions and live system demonstrations for multiple business scenarios across different client regions. -Managed high-priority incidents actively monitored group incidents and took initiative to resolve issues within my scope while ensuring timely resolution and minimal business impact.
Analyst at Capgemini, Dec 2023 - Jul 2025 · 1 yr 8 mos, Bengaluru
Electrical, Electronics and Communications Engineering, RNS Institute of Technology - India