---
title: "Tejas Randhe - Application & Production Support Engineer (L2) | Linux | SQL | Grafana | Dynatrace | Incident Management | Telecom Billing & Payment Applications | ITIL | Monitoring & Observability in Amravati | Tal"
description: "Meet Tejas Randhe, Application & Production Support Engineer (L2) | Linux | SQL | Grafana | Dynatrace | Incident Management | Telecom Billing & Payment Applications | ITIL | Monitoring & Observability based in Amravati."
image: "https://tal.club/meet/tejas-randhe/share-image"
---

# Tejas Randhe on Tal

## Headline

Application &amp; Production Support Engineer \(L2\) \| Linux \| SQL \| Grafana \| Dynatrace \| Incident Management \| Telecom Billing &amp; Payment Applications \| ITIL \| Monitoring &amp; Observability

## About

I am an Application Production &amp; Support Engineer with 3\+ years of experience working on business\-critical applications in a 24×7 production environment\. My daily work includes L1 and L2 support, monitoring applications, analysing alerts, and troubleshooting issues using Linux logs and SQL queries\. I regularly validate data, check transactions, and support issue analysis to ensure systems remain stable and meet SLA requirements\. I have hands\-on experience with monitoring tools like Grafana, Dynatrace, and Prometheus and follow ITIL processes for Incident, Problem, and Change Management using ServiceNow and Jira\. I independently handle P2 and P3 incidents and support P1 incidents through monitoring, coordination, and escalation\. I work closely with DevOps, SRE, and development teams during deployments, incident calls, and post\-incident discussions\. I have also automated small day\-to\-day operational tasks using shell scripting, which helped reduce manual effort\. Currently, I am improving my knowledge of AWS \(EC2, S3\), Docker, and Git/GitHub and looking to grow further in Production Support / SRE\-focused roles where system stability and reliability are critical\. ⭐ Career Highlights: • Recognized by manager and stakeholders for reliable incident handling during peak operations • Appreciated for strong troubleshooting and quick turnaround on production issues • Acknowledged for automation efforts that improved operational efficiency

## Location

Amravati

## Education

Bachelor's degree, Electronics And Telecommunication Engineering, Sant Gadge Baba Amravati University, Amravati

Prompt Engineering, Artificial Intelligence, learn\_Prompting

[View the original profile](https://tal.club/meet/tejas-randhe)

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