Headline

Product Support Tech Advisor 1 at IQVIA • Python • Generative AI • RAG • Azure Openai • SQL • C Sharp • MVC • SSIS

About

I am a dedicated and results-driven professional with a bachelor’s degree in computer applications (BCA) from SRN Adarsh College, Bengaluru. With a strong foundation in technology, I further honed my skills by completing a Java Full Stack Development course, equipping me with both front-end and back-end development expertise. Currently, I have been working with IQVIA as a Product Support specialist for the past three years. In this role, I have gained hands-on experience in providing technical support, troubleshooting, and ensuring optimal product performance for clients. My experience has allowed me to develop a keen understanding of customer needs, along with the ability to resolve complex technical issues efficiently. I am passionate about technology, problem-solving, and continually expanding my skill set to contribute to both personal and professional growth.

Location

Bengaluru

AI stack

cursor

gemini

github copilot

hugging face

langchain

langgraph

Work experience

Product support Tech Advisor 1 at IQVIA, Mar 2023 - Present · 3 yrs 8 mos, Bengaluru, Karnataka, India

Product Support Trainee at IQVIA, Mar 2022 - Mar 2023 · 1 yr 1 mo, Hybrid

Education

BCA, Computer Programming, Specific Applications, ADARSH INSTITUTE OF MANAGEMENT AND INFORMATION TECHNOLOGY