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Tejal Sanap

Business Analyst @Paycraft Solution | Product Payment | Prepaid Cards | Digital Payments | API Banking | UPI | BBPS

Mumbai

3+ years of work experience

Paycraft Solutions Pvt. Ltd.
Apr 20251 yr 3 mosPresent

Mumbai, Maharashtra, India

• Led end-to-end product ownership for Card Management and Expense Management systems, partnering with banks and fintech stakeholders to define product vision and roadmap. • Gathered business requirements from clients and stakeholders and translated them into clear product requirements. • Created user stories, process flows, and wireframes to define end-to-end product functionality. • Prepared detailed product and functional documents including DOU, FSD, and SOPs for development and delivery teams. • Collaborated cross-functionally with engineering, compliance, and third-party vendors to deliver secure, scalable banking and payment integrations. • Performed workflow analysis, market research, and effort estimation to support scalable and efficient product delivery. • Supported API integrations, payment flows, and compliance requirements to ensure smooth banking system integration. • Led post-deployment activities by coordinating support, tracking issues, and gathering user feedback for continuous improvement.
86400 (previously Mobileware Technologies)
Jan 20241 yr 3 mosMar 2025

Mumbai, Maharashtra, India

• Created BRD for TransXT product, handling client interactions and building automated onboarding verification processes. • Utilized Figma to create user stories and collaborate with cross-functional teams to drive product development. • Developed skills in client management, product design, and project coordination.
Credence Analytics
Aug 20235 mosDec 2023

Mumbai, Maharashtra, India

Providing advanced technical support by crafting intricate database queries, retrieving specific data, and effectively resolving client issues using Oracle, JavaScript
Credence Analytics
Aug 20235 mosDec 2023

• Optimized complex Oracle database queries to streamline technical support and enhance data retrieval • Created and integrated analytics tools using JavaScript to provide actionable insights and improve decision-making • Resolved technical issues swiftly with effective solutions aligned with client requirements • Worked cross-functionally to ensure seamless database integration and improved system performance.
Highflyers Infotech
May 20192 mosJun 2019

Mumbai, Maharashtra, India

Worked as a summer intern. Participated in company meetings and pitched ideas related to various aspects of the project. Worked in a collaborative environment and prepared presentations.

Tejal’s AI Stack

notion
notion
openai
openai
perplexity
perplexity
replit
replit

Education

University of Mumbai

Bachelor's degree, Computer Engineering

University of Mumbai

20203 yrs2023

Diploma in Computer Engineering, Computer Engineering

Vidyalankar polytechnic

20173 yrs2020

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Headline

Business Analyst @Paycraft Solution | Product Payment | Prepaid Cards | Digital Payments | API Banking | UPI | BBPS

About

I’m a detail-oriented and adaptive Product Professional in the fintech space with hands-on experience in product development and business analysis. With a background in Computer Engineering and certifications in Data Science and Project Management, I bring a strong mix of technical understanding and product thinking to build scalable, user-focused financial products. My experience spans from Technical Support at Credence Analytics to Product Ownership role at 86400, where I worked closely with engineering, design, and business teams using Agile methodologies to deliver impactful solutions. Currently, I work as a Business Analyst at Paycraft Solutions, supporting Expense Management and Card Management systems for banks, fintech, and enterprise clients. I drive requirement discovery, write user stories, design process flows and Figma workflows, create product documentation (DOU, FSD), and manage bug tracking and releases. I also collaborate with banks, engineers, and partners to support API integrations, payment flows, and compliance needs, ensuring smooth system integration and continuous product improvement. I enjoy working in fast-paced fintech environments and am passionate about simplifying complex financial workflows into intuitive products that deliver real value to users and businesses.

Location

Mumbai

AI stack

notion

openai

perplexity

replit

Work experience

Business Analyst - Payments at Paycraft Solutions Pvt. Ltd., Apr 2025 - Present · 1 yr 3 mos, Mumbai, Maharashtra, India, • Led end-to-end product ownership for Card Management and Expense Management systems, partnering with banks and fintech stakeholders to define product vision and roadmap. • Gathered business requirements from clients and stakeholders and translated them into clear product requirements. • Created user stories, process flows, and wireframes to define end-to-end product functionality. • Prepared detailed product and functional documents including DOU, FSD, and SOPs for development and delivery teams. • Collaborated cross-functionally with engineering, compliance, and third-party vendors to deliver secure, scalable banking and payment integrations. • Performed workflow analysis, market research, and effort estimation to support scalable and efficient product delivery. • Supported API integrations, payment flows, and compliance requirements to ensure smooth banking system integration. • Led post-deployment activities by coordinating support, tracking issues, and gathering user feedback for continuous improvement.

Associate Product Management Specialist at 86400 (previously Mobileware Technologies), Jan 2024 - Mar 2025 · 1 yr 3 mos, Mumbai, Maharashtra, India, • Created BRD for TransXT product, handling client interactions and building automated onboarding verification processes. • Utilized Figma to create user stories and collaborate with cross-functional teams to drive product development. • Developed skills in client management, product design, and project coordination.

Product Development at Credence Analytics, Aug 2023 - Dec 2023 · 5 mos, Mumbai, Maharashtra, India, Providing advanced technical support by crafting intricate database queries, retrieving specific data, and effectively resolving client issues using Oracle, JavaScript

Technical Support Specialist at Credence Analytics, Aug 2023 - Dec 2023 · 5 mos, • Optimized complex Oracle database queries to streamline technical support and enhance data retrieval • Created and integrated analytics tools using JavaScript to provide actionable insights and improve decision-making • Resolved technical issues swiftly with effective solutions aligned with client requirements • Worked cross-functionally to ensure seamless database integration and improved system performance.

Internship Trainee at Highflyers Infotech, May 2019 - Jun 2019 · 2 mos, Mumbai, Maharashtra, India, Worked as a summer intern. Participated in company meetings and pitched ideas related to various aspects of the project. Worked in a collaborative environment and prepared presentations.

Education

Bachelor's degree, Computer Engineering, University of Mumbai

Diploma in Computer Engineering, Computer Engineering, Vidyalankar polytechnic