Headline

Sales & Strategy at Responsive | Ex-Razorpay | GTM Engineer

About

I bring expertise in customer partnerships and growth strategy. This translates well into sales, project management & GTM Engineering roles at organisations of all scale. At Responsive, I manage our relationship with strategic accounts, partnering with global brands to drive value realisation and account expansion. My output is measured with revenue expansion & business growth.

Location

New Delhi

AI stack

claude

gemini

llmapi

notion

ChatGPT

Microsoft Copilot

Work experience

Senior Account Manager at Responsive, Mar 2025 - Present · 1 yr 8 mos, I manage and grow a portfolio of strategic accounts, owning the post-sale lifecycle, driving value realization, long-term adoption, and revenue expansion. I also quarterback with multiple internal teams including my executive leadership team, solutions consultants, and customer success managers to ensure that we're driving value for every client. My role includes leading executive business reviews, building and executing annual success plans, and guiding customers through proofs of concept to support their strategic initiatives. I proactively multithread across stakeholder groups, aligning executive, technical, and operational teams to customer outcomes. I also lead renewals and expansions by uncovering new use cases, identifying growth opportunities, and ensuring customers see measurable ROI from the platform.

Account Manager at Responsive, May 2023 - Mar 2025 · 1 yr 11 mos

Account Manager - Strategy at Razorpay, Apr 2022 - Apr 2023 · 1 yr 1 mo, Bengaluru, Karnataka, India, I was part of the strategy team, responsible to manage and grow a portfolio of software companies, owning the commercial relationship and identifying opportunities to deepen Razorpay’s footprint. Worked with business and finance stakeholders to improve account-level profitability, strengthen retention, and build sustainable long-term commercial relationships.

Assistant Manager - Strategic Partnership at BYJU'S, Mar 2021 - Apr 2022 · 1 yr 2 mos, I was part of CEO’s Office on the go-to-market initiative for BYJU’S Learn Station, managing sales and deployment of the product into institutional partnerships. Also engaged directly with school leadership, conducting product demonstrations and managing commercial conversations. Demoed to 30+ schools and closed approximately ₹60L in revenue during my tenure. Alongside, managed critical escalations, go/no-go decisions around refunds and replacements.

Product Expert at BYJU'S, Dec 2019 - Mar 2021 · 1 yr 4 mos, Managed the post-sale lifecycle for paying customers, focusing on product adoption, customer experience, retention, and identifying opportunities for further commercial engagement.

Business Development Associate at BYJU'S, Aug 2019 - Dec 2019 · 5 mos, - 100+ cold calls everyday to book demos. - Conduct those demos on weekends. - Was part of the #1 sales team in Byjus all over India.

Sales Trainee at Azure Skynet Solutions Pvt. Ltd, May 2019 - Jul 2019 · 3 mos, New Delhi, Delhi, India, I supported the sales function with pipeline generation through cold calls and targeted email marketing campaigns. I spent my time learning how to prospect potential customers, qualifying initial interest, and booking meetings with stakeholders.

Sales Intern at Afterglow Tech (OPC) Private Limited, Apr 2017 - Mar 2019 · 2 yrs, Bengaluru, Karnataka, India, Worked as a full-time Sales Intern at Afterglow, a student-led venture developing affordable, IoT-enabled streetlights to improve public safety and reduce operating costs. We were funded by Government of Karnataka’s ELEVATE 100 initiative.

Education

High School, Accounting and Finance, Delhi Public School Indirapuram

Bachelor of Business Administration, Accounting and Finance, Sikkim Manipal Institute of Technology - SMU