Headline

CSA

About

Currently working as a Teammate at TaskUs India, with prior 14 months of experience as a Customer Service Associate at Amazon India. Strong in communication, problem-solving, and delivering smooth and efficient customer support.

Location

Yamunanagar

Work experience

Teammate at TaskUs, Sep 2025 - Present · 10 mos, Chandigarh, India, Handled queries and complaints via chat . Maintained clear and professional communication. Worked well in a team and managed time effectively

Customer Support Associate at Amazon Fulfillment Technologies & Robotics, Jun 2024 - Aug 2025 · 1 yr 3 mos, Panchkula, Haryana, India, Assisted customers through calls, emails, and chats. Resolved queries related to orders, refunds, and account management. Maintained customer satisfaction through problem-solving and effective communication. Handled multiple tasks under pressure with accuracy and professionalism.

Education

Bachelor of Business Administration - BBA, Business Administration and Management, General, Mukand Lal National College