Headline

AVP Product at Basic Home Loan | AI systems in consumer lending | Fintech, mortgages, platform product | Ex-MPL, Policybazaar, Dineout

About

I build consumer products in regulated, high-volume businesses: Lending and insurance. I'm currently AVP Product at Basic Home Loan, leading product for a mortgage platform disbursing around ₹1,400 Cr a month: 8,500+ loan applications, 100+ lender integrations, a 650-person field team. I run a team of five PMs and two designers. Most of my work at Basic Home Loan has been applied AI inside existing workflows. HOM-i, our in-house advisor, generates 550 leads a day. Lead Flash, an assignment engine, cut lead-to-RM routing from two hours to under two minutes and moved conversion from 11% to 19%. A WhatsApp document system took 54% of collections digital. Previously at Fitelo as Head of Product, I built the product function from the ground up and led a team of four PMs and designers, taking monthly GMV from ₹6.4 Cr to ₹9 Cr. Key achievements include growth hacking a new distribution channel that added ₹50L in monthly GMV, and launching an e-commerce store for dietitian-recommended groceries that contributed ₹40L to monthly GMV. Previously, as a Senior Product Manager at Mobile Premier League, I led the acquisition and retention charter, growing monthly GMV from ₹12 Cr to ₹20 Cr. Introducing OEM app stores as an acquisition channel moved daily installs from 15% to 24%, and a community feature took D7 retention from 10% to 14%. At Policybazaar.com, I spearheaded the growth of the Health Insurance business, driving monthly GMV from ₹28 Cr to ₹47 Cr. A comparison summary and persona-based personalised journeys took listing-to-policy-selection from 19% to 28% and visit-to-lead conversion from 20% to 26%. During my tenure at Dineout, I led the table reservation business, growing monthly diners from 30K to 340K. A progressive web app with a redesigned reservation funnel improved visitor-to-booking conversion from 14% to 27%.

Location

Gurugram

AI stack

claude code

claude

cursor

openai

claudecode

Figma Make

Work experience

Assistant Vice President - Product Management at BASIC Home Loan, Dec 2024 - Present · 1 yr 10 mos, Gurugram, Leading product for a digital mortgage platform disbursing ~₹1,400 Cr/month. 8,500+ monthly loan applications, 100+ lenders, 650+ RMs. Team of 5 PMs and 2 designers. 1. Built HOM-i, an in-house AI advisor generating 550 online leads/day. Monthly disbursals moved from ₹148 Cr to ₹280 Cr. 2. Built Lead Flash, an AI assignment engine. Lead-to-RM assignment down from 2 hours to under 2 minutes; conversion 11% to 19%. 3. Developed an AI lead qualification system, improving lead-to-qualified-lead from 18% to 24%. 4. Launched WhatsApp-based document collection, now handling 54% of files. 5. Improved lead-to-login conversion from 42% to 55% through CRM automation.

Head of Product at Fitelo, Oct 2023 - May 2024 · 8 mos, Gurugram, At fitelo, I led the product team. Spearheading strategic initiatives to boost Customer acquisition and Revenue growth 1. Launched a consumer app with a personalised onboarding flow that assigns dietitians by customer need — daily new subscriptions from 5% to 6.8%. 2. Growth hacked a new distribution channel with offline payments, adding ₹50L in monthly GMV. 3. Launched the Fitelo e-commerce store for dietitian-recommended groceries, contributing ₹40L to monthly GMV. 4. Championed Fitelo live fitness classes alongside diet plans, reducing churn from 84% to 78%

Senior Product Manager at Mobile Premier League (MPL), Nov 2021 - Sep 2023 · 1 yr 11 mos, Bengaluru, At MPL, I led the Acquisition and Activation pod of the real money gaming business 1. Launched a community feature, that allows users to invite friends and play together to increase user retention and daily GMV 2. Identified a new source of acquisition / number of app installs by redirecting users to local apps stores like Xiaomi, Oppo, Vivo to improve the drop-off in the installation process 3. Launched an exclusive community of the High rollers to optimise their wait time and match-making to boost daily revenue and GMV 4. Spearheaded the launch of the Real money gaming business in Brazil

Senior Product Manager at PolicyBazaar.com, May 2019 - Apr 2021 · 2 yrs, Gurgaon, India, At Policybazaar, I led the growth of the Health Insurance business 1. Spearheaded the development of the Lead score engine to detect the quality of the lead, that led to matching of high quality leads with better sales agents 2. Brainstormed and executed a feature that allows potential users to call the agents as per their convenience and desired time to accelarate visitor to booking conversion 3. Developed Comparison summary feature that allows users to take fasterbuy decision on the compare page. 4. Implemented personalised journeys for each type of user persona based on their specif needs and requirements to improve daily visitor to successful transaction

Product Manager at Dineout, Dec 2015 - May 2019 · 3 yrs 6 mos, Noida Area, India, At Dineout, I led the Table reservation business. 1. Launched the India's first biggest Restaurant festival called 'GIRF' where users get 50% off 2. Developed the first progressive web app that allows users to access important content on the app in poor/no network 3. Launched the first online Times food awards where users can nominate their favorite restaurants 4. Owned the entire product funnel to improve the visitor to table reservation funnel.

Education

Bachelor's degree, Computer Science, Vivekananda Global University