Headline

Engineering leader @ Atlassian | Scaling Backend Systems | Building High-Performance Teams | Ex-Practo, Hyperface (Director)

About

Engineering leader with 15+ years building and scaling backend systems and teams. Led orgs across startups and growth-stage companies including Practo and Atlassian, driving high-scale systems and product delivery. Focused on building strong, ownership-driven teams and delivering business impact.

Location

Bengaluru

AI stack

cursor

langchain

ollama

openai

Work experience

Senior Engineering Manager at Atlassian, Nov 2024 - Present · 1 yr 8 mos, Bengaluru, ● Leading Backup & Restore product for Atlassian Cloud, an enterprise-grade offering across Jira, Confluence, and JSM ● Owning product roadmap, execution, and delivery, driving enterprise adoption ● Delivered product to GA, including two public commitments: Open Beta and the subsequent General Availability (GA) launch ● Built and scaled system supporting 350GB structured data and 20TB+ attachments per customer, with 24h RPO / 12h RTO SLAs ● Enabled new revenue stream with ~$5M ARR potential ● Improved system reliability to 99%+ through architecture redesign and observability investments ● Established multi-channel platform (UI, APIs, CLI) for enterprise integrations ● Led team of 16+ engineers across 3 pods, including Senior and Staff Engineers ● Partnered with 10+ cross-functional teams (Product, Legal, Security, Finance, Enterprise Readiness) to deliver GA ● Drove alignment with senior leadership on product strategy and enterprise readiness

Director of Engineering at Hyperface, Jun 2024 - Oct 2024 · 5 mos, Bengaluru, Karnataka, India

Associate Director - Engineering at Practo, Aug 2023 - Mar 2024 · 8 mos, Bengaluru, Karnataka, India, ● Oversee core backend engineering teams and App teams at Practo, managing multiple direct and indirect reports. My primary focus is on developing core products, including Appointment Booking, Video Consultations, Clinic Management Software for providers, and Health Plans for Corporates. ● Successfully delivered projects and initiatives, such as implementing dynamic pricing for video consultations, leading the call monetization initiative, and introducing ads to content and non-transactional pages, resulting in a revenue boost for our consumer business. ● Implemented features enabling doctors to purchase software add-ons (SMS/WhatsApp/Storage packs), customized Practo Partners plans and Freemium plans with ads. These innovations have unlocked a new revenue potential, significantly benefiting the sales teams for our Software Business. ● Collaborated with cross functional teams and stakeholders, including product management and business teams, to define business roadmap, project scopes and requirements.

Senior Engineering Manager at Practo, Apr 2022 - Aug 2023 · 1 yr 5 mos, Bengaluru, Karnataka, India, ● Managed the backend teams for Practo’s core products of Appointment booking and Video consultations, delivered various projects like Messaging platform migration, City ad inventory for clinics, Improved doctor ranking to increase book-ability with top 5 doctors which were the primary drivers that led to huge revenue growth in FY 2022 for Practo. ● Collaborated closely with senior executives and stakeholders to define project scopes and requirements ● Consistently optimising infra resource allocation, as well as replacing multiple vendor services with cheaper ones/in-house development that reduced expenses by 15%, and maintaining high team productivity. Also got the Practo’s Save-i-our award in Dec 2022 for the same. ● Conducted regular performance reviews, set performance improvement goals, and mentored team members, leading to a 20% increase in team promotions and professional development.

Engineering Manager at Practo, Oct 2018 - Mar 2022 · 3 yrs 6 mos, Bangalore, ● Managed all central services for Practo, encompassing - User authentication, - Consumer payments, - Virtual numbers & calls, - Communication services across various platforms (SMS, WhatsApp, Email, and Push notifications). Achieved a 40% reduction in go-to-market timings for new products with these central services in place integrations ● Launched Practo video consults for patients and cashless option for in-clinic appointments for patients in the covid pandemic period. ● Developed strong vendor relationships, achieving about 30% cost reduction with pricing negotiations for payments and communications. ● Implemented process improvements, reducing defects resulting in high customer satisfaction.

Software Developer at Genii - Building Beautiful, May 2014 - Jul 2015 · 1 yr 3 mos, Mumbai Area, India, ● Developed and maintained many micro-services for different clients, resulting in high billable hours and satisfied clients. ● Conducted code reviews, created architectural design for new products, mentored junior team members, and shared best practices, resulting in a reduction in software bugs and improved code quality.

Ruby on Rails Developer at oDesk Freelancer, Oct 2013 - May 2014 · 8 mos, Mumbai Area, India, Day to day tasks included - Making front end changes - Creating a logical flow for features to be added - Optimizing the application to reduce load time - Writing test cases - Maintaining git repositories - Deployment on staging/production.

Education

B.E, Information Technology 2010, Shah & Anchor Kutchhi Engineering College

H.S.C, Science, AES Ashokbhau Firodia School and Junior college