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Tapan Ghia

AVP - Engineering at Swiggy Instamart

Bengaluru

16+ years of work experience

Swiggy
Sep 20251 yr 2 mosPresent

Bengaluru, Karnataka, India

Instamart Supply Chain and Compliance
Swiggy
Apr 20214 yrs 5 mosAug 2025

Bengaluru, Karnataka, India

Head of Engineering for Driver Experience and Driver Supply Management for the entire Marketplace (Food, Instamart, Genie), Genie B2C and B2B businesses. Responsibilities include engineering ownership / leadership across: - Driver App Experience - Driver Lifecycle - Fleet Supply Planning and Mobilisation - Driver Payouts and Incentives - Driver Governance - Operations Engineering - Efficiency and supporting entities like Runners, Handlers, Fleet Managers and more. - Core Tech platforms - Telephony, Marketing Communication - Genie B2C / Genie B2B BLs, Swiggy<>ONDC as a logistics buyer and seller
Swiggy
Apr 20192 yrsMar 2021

Greater Bengaluru Area

Post order customer experience, CRM and Service Recovery charters for all business lines in Swiggy.
Snapdeal
Jan 20152 yrs 6 mosJun 2017

New Delhi Area, India

Times Internet Limited
Dec 20104 yrs 2 mosJan 2015

Noida, Uttar Pradesh, India

Founding member/Part of the engineering team for the Content Management System (CMS) used by all online newsrooms in Times Internet Limited (TIL), including The Times of India, The Economic Times, नव भारत टाइम्स (NBT), Mirrors and other regional and vernacular news portals in TIL. Helped the team to grow to a size of 20. Tech: GWT, J2EE Spring/Hibernate/Restful API's, Redis, MySQL, PostgreSQL, MongoDB
Kuliza Technologies
May 20082 yrs 6 mosOct 2010

Bengaluru Area, India

Worked on multiple projects with a tech stack of Java, Spring, Hibernate, Oracle 10g, JBPM, ASPOSE, Adobe Flex, Jasper Reports, LDAP Projects: KOL Management Software for Pharma and Life Sciences, Open Presenter - A software to manage Enterprise level Presentations, Generic ETL tools
Kuliza Technologies
Dec 20075 mosApr 2008

Bengaluru, Karnataka, India

As part of my B. Tech, I did my final semester project here. Was a member of the core team product "KOL Management Software for Pharma and Life Sciences"

Education

Vellore Institute of Technology

Bachelor of Technology - BTech, Information Technology

Vellore Institute of Technology

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Headline

AVP - Engineering at Swiggy Instamart

About

15+ years experience in building highly scalable systems and platforms for India's largest online food delivery / convenience marketplace. Have led multiple products and platforms in diverse domains like Hyperlocal, E-Commerce and Enterprise SaaS. Have built high performing engineering teams. Have set up strong engineering culture and solid practices around design, documentation, execution, quality and engineering and operational metrics. Partnered with Product, Program and Operations to set up goal backward execution roadmap, staffing, prioritisation and GTM planning.

Location

Bengaluru

Work experience

Assistant Vice President - Engineering at Swiggy Instamart at Swiggy, Sep 2025 - Present · 1 yr 2 mos, Bengaluru, Karnataka, India, Instamart Supply Chain and Compliance

Director Of Engineering at Swiggy, Apr 2021 - Aug 2025 · 4 yrs 5 mos, Bengaluru, Karnataka, India, Head of Engineering for Driver Experience and Driver Supply Management for the entire Marketplace (Food, Instamart, Genie), Genie B2C and B2B businesses. Responsibilities include engineering ownership / leadership across: - Driver App Experience - Driver Lifecycle - Fleet Supply Planning and Mobilisation - Driver Payouts and Incentives - Driver Governance - Operations Engineering - Efficiency and supporting entities like Runners, Handlers, Fleet Managers and more. - Core Tech platforms - Telephony, Marketing Communication - Genie B2C / Genie B2B BLs, Swiggy<>ONDC as a logistics buyer and seller

Senior Engineering Manager at Swiggy, Apr 2019 - Mar 2021 · 2 yrs, Greater Bengaluru Area, Post order customer experience, CRM and Service Recovery charters for all business lines in Swiggy.

Engineering Manager at Snapdeal, Jan 2015 - Jun 2017 · 2 yrs 6 mos, New Delhi Area, India

Lead Software Engineer at Times Internet Limited, Dec 2010 - Jan 2015 · 4 yrs 2 mos, Noida, Uttar Pradesh, India, Founding member/Part of the engineering team for the Content Management System (CMS) used by all online newsrooms in Times Internet Limited (TIL), including The Times of India, The Economic Times, नव भारत टाइम्स (NBT), Mirrors and other regional and vernacular news portals in TIL. Helped the team to grow to a size of 20. Tech: GWT, J2EE Spring/Hibernate/Restful API's, Redis, MySQL, PostgreSQL, MongoDB

Senior Developer at Kuliza Technologies, May 2008 - Oct 2010 · 2 yrs 6 mos, Bengaluru Area, India, Worked on multiple projects with a tech stack of Java, Spring, Hibernate, Oracle 10g, JBPM, ASPOSE, Adobe Flex, Jasper Reports, LDAP Projects: KOL Management Software for Pharma and Life Sciences, Open Presenter - A software to manage Enterprise level Presentations, Generic ETL tools

Intern at Kuliza Technologies, Dec 2007 - Apr 2008 · 5 mos, Bengaluru, Karnataka, India, As part of my B. Tech, I did my final semester project here. Was a member of the core team product "KOL Management Software for Pharma and Life Sciences"

Education

Bachelor of Technology - BTech, Information Technology, Vellore Institute of Technology