Tanya Bishop on Tal
About
I am a 2 time cancer Survivor. I took a break from IT to focus on my health and am ready to get back in the game! I'm looking to get back into the IT field, or even the Customer Service field! For the past 20 years, I have worked in the mortgage, education, real estate, and medical fields of information technology. I have also been the first person technical support resolution for two major internet service providers. I have excellent analytical skills and work best independently as well as with a team should the need arise. I am very adaptable to change and look forward to new challenges. I will not stop until the job is done. I have dealt with a variety of people on an everyday basis and put my best foot forward constantly. I strive to make sure one is not intimidated by my knowledge when explaining concepts to people unfamiliar with computers. Specialties: interaction with various types of personalities, troubleshooting, negotiation, Windows 10, 7, Microsoft Surface, Apple iPad, Apple, Android, VPN, Citrix, Avaya, Shoretel, Active Directory, Symantec, Remote support, Executive support, SCCM, Altiris, Microsoft Deployment Services, Dameware, Zoho, User Accounts, Exchange, Exchange ActiveSync, Service Desk, Remedy, Frontrange Heat
Work experience
Driver at Independent Contractor - Self Employed, Jan 2018 - Present · 8 yrs 8 mos, • Provided professional customer service in high-volume, time-sensitive environments • Maintained high customer ratings through clear communication and reliability • Managed scheduling, navigation, and problem resolution independently • Handled customer concerns calmly and efficiently
Delivery Driver at DoorDash, Jan 2018 - Present · 8 yrs 8 mos, Dallas/Fort Worth Area
Delivery Driver at Amazon, Mar 2018 - Feb 2020 · 2 yrs, Dallas/Fort Worth Area
Runner at Favor Delivery, Jan 2018 - Feb 2026 · 8 yrs 2 mos, DFW
Driver at Lyft, Jan 2018 - Feb 2020 · 2 yrs 2 mos, Dallas/Fort Worth Area
Education
A.S, Computer Network Systems Administration, ITT Technical Institute
Associate of Science, Computational Science, ITT Technical Institute
