Headline

Business Analyst

About

I'm a Business Analyst with hands-on experience in requirements gathering, business process analysis, software testing, and international client management. I worked directly with national and international clients — managing their requirements end-to-end, facilitating project planning, designing process documentation, and ensuring quality delivery through thorough UAT and bug tracking. I bring a blend of analytical thinking and strong communication skills that helps bridge the gap between business needs and technical teams.

Location

Lucknow

AI stack

ChatGPT

ChatGPT Images

Chroma

Work experience

Business Analyst at Techexe IT Solutions Pvt Ltd, Nov 2019 - Feb 2021 · 1 yr 4 mos, Managed end-to-end client relationships with international clients — from requirement gathering to final delivery sign-off. Served as primary point of contact for clients, resolving queries and maintaining high satisfaction throughout project lifecycle. Translated complex business needs into BRDs, project scope documents, and technical specifications for development teams. Designed activity diagrams and process flow documentation to align technical and non-technical stakeholders. Conducted pre-deployment software testing and managed bug tracking on GitLab for timely issue resolution. Analyzed business processes to identify inefficiencies and delivered strategic optimizations improving productivity. Created comprehensive training documentation and facilitated end-to-end project planning aligned with stakeholder needs.

Education

Bachelor of Computer Applications, Integral University, Lucknow, Uttar Pradesh