Tanvi Bhatmbare
Data Analyst | Excel • SQL • Python • Power BI • Tableau Background in web technologies (HTML, CSS, React, Java)
Mumbai
2+ years of work experience
Jun 20242 yrs 1 moPresent
India
Handled L1/L2 incident management, resolving 100+ customer issues while maintaining SLA and service quality standards.
Developed Excel-based reporting dashboards to track case volumes, incident counts, criticality levels, and closure metrics, enabling data-driven visibility into support operations.
Coordinated with 5 cross-functional teams over, improving issue resolution efficiency and organizational understanding.
Analyzed router configurations and customer network structures to identify root causes and support effective troubleshooting.
Education
information technology, no
Excelsior Education Societys K C College of Engineering Mith Bunder Road Kopri Thane (E) 400 603
20212021
Bachelor of Engineering - BE
Mumbai University Mumbai
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