Tanuj Bagai
Luxury Operations Manager | AI Evangelist | Building intelligent systems that make businesses impossible to ignore - tanuj@consultant.com
Dubai
9+ years of work experience
Dec 20257 moJul 2026
Bengaluru
• Moved store #19 to #3 nationally within 90 days through floor discipline, sales-funnel management, daily operating routines and coaching cadence.
• Owned full-store P&L; and operating performance across sales, profitability, staffing, inventory, visual merchandising, premium service and omnichannel fulfilment, including FYND and AJIO.
• Built AI-enabled store workflows for DSR/KPI reporting, clienteling follow-ups, lead/account visibility, sales forecasting and recurring store
administration, improving management visibility and decision speed.
• Built high-value Made-to-Measure relationships and coached consultation, cross-selling and upselling for HNW clients.
• Advised premium clients across VBC, Scabal, Albini, Dormeuil and Loro Piana fabrics, applying knowledge of fabric construction, bespoke
tailoring, wardrobe consultation and classic menswear.
• Applied technical fabric knowledge including warp/weft construction, swatch analysis, thread counts, fibre/material identification, drape, weight and suitability for tailoring.
Feb 20259 moNov 2025
Dubai, United Arab Emirates
• Led sales, business transformation, and AI-driven project initiatives for Tublease Dubai, working closely with leadership, clients, and cross-functional teams across the UAE market.
• Drove a 27% increase in quarterly revenue by designing high-impact sales funnels and executing targeted client acquisition strategies
• Implemented AI-powered sales and workflow automations, reducing operational process time by 40%
• Managed end-to-end client engagements, from discovery and solution design to post-sales delivery and retention
• Built and executed post-sales engagement frameworks, achieving 95% client satisfaction and repeat business
• Acted as a strategic bridge between sales, operations, and technology teams to ensure seamless project execution
• Provided consulting support on AI adoption, automation strategy, and operational optimization for enterprise and mid-market clients
Played a key role in positioning Tublease as a forward-thinking, tech-enabled solutions provider in the Dubai market.
Jan 20231 yr 9 mosSep 2024
Greater Kuala Lumpur
AI & Digital Transformation Initiatives
• Led generative AI projects for Titan Company: 30% customer engagement increase, 40% brand awareness boost.
• Trained 200+ Rubixe employees.
Key Client Engagements
• Walt Disney Southeast Asia: 25% operational efficiency gain, 20% revenue growth.
• TDCX Malaysia: 40% BPO efficiency boost.
• Prestige Group: 60% staffing reduction, 40% cost savings.
• Scuttlr: 35% customer satisfaction increase, 50% retention rate boost.
Achievements
• 25% revenue growth through AI solutions.
• 20% cost reduction through automation.
• 30% customer satisfaction increase.
• Featured AI thought leader.
Strategic Contributions
• Spearheaded AI-driven growth initiatives (20% revenue increase).
• Collaborated on operational cost reduction (15%).
• Coordinated global supply chain logistics (20% cost reduction, 15% supplier satisfaction increase).
Services Offered
• AI influencer services
• Brand experiences
• Chatbots
• SEO
• Process automation
• Financial forecasting
• Customer insights
Jan 20221 yrDec 2022
Dubai, United Arab Emirates
- Crafted phygital strategy to win clients in evolving retail landscape.
- Led and developed a robust team of 153 employees, driving results.
- Launched AER's Nitrogen Steak Adventure, transforming unused spaces into engaging experiences.
- Executed global digital marketing strategy across Instagram, LinkedIn, and Facebook.
- Built profitable affiliate marketing program, securing 14 strategic partnerships.
- Surpassed March 2022 revenue targets by 17% through sales initiatives and customer loyalty programs.
May 20183 yrs 8 mosDec 2021
Bengaluru, Karnataka, India
- Increased client interaction, resulting in a 32% annual sales boost and 9% higher monthly foot traffic.
- Mentored a 92-member team, promoting a culture of continuous learning and growth.
- Improved retail operations through financial planning, merchandising, and promotions.
- Implemented automation to save 115 monthly work hours and reduce costs.
- Played key role in company expansion, driving 32% annual growth and expanding the client base.
Jan 20162 yrs 4 mosApr 2018
Bengaluru, Karnataka, India
Enhanced customer experience:
- Achieved a 65% client satisfaction rate through proactive relationship management.
- Balanced multiple priorities, handling project management while juggling exams and graduation milestones.
Demonstrated operational skills:
- Optimized resource allocation through cost analysis and project budget management.
- Ensured legal compliance by meticulously managing licenses.
- Developed a high-performing team by training staff, improving operational efficiency.
Skills: Customer Experience, Client Relationship Management, Time Management, Project Management, Cost Analysis, Compliance, Team Training
Tanuj’s AI Stack
Education
Bachelor of Business Administration - BBA
St. Aloysius International University, Bangalore
20133 yrs2016
PTE, English
Pearson's Test of English
20132013
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