Headline

Product Management | Consultant at Deloitte | B2B SaaS, Enterprise Workflows & Automation | Product Discovery, Analytics & Strategy | IIM Shillong MBA

About

I have 3+ years of experience across product-oriented consulting, enterprise software, analytics, and business strategy, working at the intersection of product, technology, and business. In my current role at Deloitte, I work on product-oriented engagements across enterprise platforms and data-intensive business environments. My work spans product discovery, stakeholder alignment, requirements definition, workflow design, prioritization, analytics, and cross-functional delivery with business, engineering, design, quality, and operations teams. Earlier, I worked in enterprise software engineering, building cloud-governance and configuration-management capabilities and solving customer-facing product issues. That experience gave me a strong technical foundation and an appreciation for how product decisions translate into software. I also enjoy the analytical side of product work, from KPI definition and root-cause analysis to dashboards, opportunity sizing, and structured business analysis. My MBA from IIM Shillong, combined with a B.Tech. in Computer Science, allows me to bring both business and technical perspectives to product problems. I’m focused on Product Management, Product Operations, and Product Strategy opportunities, particularly across B2B SaaS, enterprise platforms, workflow automation, and digital products. I enjoy working on ambiguous problems, simplifying complex processes, and collaborating with people who care about building useful products.

Location

Gurugram

AI stack

claude

github copilot

Work experience

Consultant at Deloitte, Jun 2024 - Present · 2 yrs 5 mos, Gurugram, Haryana, India, 1. Product-oriented consulting across enterprise platforms and healthcare analytics, focused on translating complex business problems into product requirements, workflows, analytical insights, and delivery plans. 2. Translate complex business and operational needs into product requirements, workflow designs, acceptance criteria, and prioritized delivery plans for enterprise platforms. 3. Partner with business stakeholders and cross-functional product, engineering, design, quality, and operations teams across regulated and process-intensive environments. 4. Support workflow automation and digital transformation initiatives through user-journey analysis, process mapping, requirements definition, and solution evaluation. 5. Apply KPI frameworks, root-cause analysis, dashboards, and structured data analysis to identify operational improvement opportunities and inform business decisions. 6. Contribute across the delivery lifecycle, from stakeholder discovery and requirements clarification through validation, quality assurance, and user acceptance. 7. Worked with large-scale healthcare operational data to identify recurring denial patterns, root causes, and process-improvement opportunities; developed structured analyses and performance views to support prioritization of billing, collections, and operational improvements.

Summer Associate at Bain & Company, Apr 2023 - Jun 2023 · 2 mo, Gurugram, Haryana, India, 1. Supported strategy and operating-model engagements through financial analysis, cost assessment, peer benchmarking, and organizational-design work. 2. Built long-range financial models and NPV/IRR sensitivity analyses to support strategic and investment decisions. 3. Evaluated cost-improvement opportunities through structured financial and operational analysis. 4. Conducted peer benchmarking to inform operating-model design, organizational structure, and governance. 5. Synthesized analysis into strategic priorities and practical recommendations for a chemicals/distribution-sector business.

Associate Software Engineer at ServiceNow, Jun 2021 - Jun 2022 · 1 yr 1 mo, Bangalore Urban, Karnataka, India, 1. Contributed to enterprise cloud-governance and configuration-management products, combining software engineering with workflow automation, customer problem-solving, and usability improvements. 2. Built and enhanced cloud-governance and configuration-management capabilities supporting enterprise security and compliance workflows. 3. Worked across AWS and Azure environments, contributing to automation and configuration processes for enterprise software users. 4. Investigated customer-reported product issues and usability friction, collaborating with engineering and product stakeholders on resolution. 5. Contributed to improving post-provisioning workflows through feature enhancements, defect resolution, and user-focused refinements.

Software Engineer Intern at ServiceNow, Jan 2021 - May 2021 · 5 mos, Bengaluru, Karnataka, India, 1. Contributed to enterprise cloud governance products by building and enhancing platform capabilities. 2. Collaborated with Product Managers, Engineering, and Customer Success teams to deliver product enhancements and improve customer experience. 3. Worked across the software development lifecycle using Agile methodologies while gaining experience with enterprise SaaS products, REST APIs, cloud platforms, and workflow automation.

Software Developer Intern at Rannlab Technologies Pvt. Ltd., May 2019 - Jul 2019 · 3 mos, Greater Noida

Education

Master of Business Administration - MBA, Indian Institute of Management, Shillong

Bachelor of Technology - BTech, Computer Science, BML Munjal University