Headline

Operations & E-commerce Specialist | MBA (Marketing) | 4+ Years in Retail Ops

About

"They say everyone you meet knows something you don't—I’ve always made it a point to try and find out what that is." I’ve always believed that business, much like a garden, thrives on patience, consistent care, and the right environment. Whether I’m streamlining operations at South Moon Under or diving into marketing strategy, I’m fueled by a genuine curiosity for how things work—and how they can work better. Having recently wrapped up my MBA, I’m focused on solving the puzzles that help a brand truly connect with its audience. I love the "aha!" moment that comes from a great collaborative brainstorming session and try to bring a "growth mindset" to everything I do—whether I’m navigating a complex project or waiting for my plants to bloom. When I’m not focused on my next initiative, you’ll likely find me lost in a great book, tending to my garden, or looking for the next big horizon. I’m an enthusiastic teammate, a patient communicator, and always up for a conversation that starts with "What if we tried...?" If you’re into big ideas, marketing, or just want to swap book recommendations, let’s connect!

Location

Bengaluru South

AI stack

gemini

Work experience

Operations Assistant at South Moon Under, May 2022 - Present · 4 yrs 2 mos, Bengaluru, Karnataka, India, South Moon Under is an upscale US-based fashion retailer with over 30 physical locations and a high-volume e-commerce platform. I was the Operations Assistant for South Moon Under via Business Promoted - a company offering various services like digital marketing, and back-office outsourcing. • Platform Migration: Standardized a complete SKU catalog for a 2-month transition to Shopify, managing critical metadata and category-specific size charts. • Operational Continuity: Collaborated across teams to automate inventory synchronization via middleware, preventing any loss of sales during system shifts. • Workflow Optimization: Cut processing delays by 15% by developing a revised reporting system for vendor communications. • Data-Driven Insights: Utilized Shopify Live View and analytics to build custom KPI reports, providing real-time visibility into customer behavior.

Operations Coordinator at Polycab India Limited, Jan 2020 - May 2022 · 2 yrs 5 mos, Raipur, Chhattisgarh, India, I was the Operations Coordinator at Sai Laxmi Marketing, a regional marketing and distribution firm of POLYCAB, specializing in supply chain logistics and B2B vendor relations. • Inventory Accuracy: Reduced stock discrepancies by 20% through the implementation of a rigorous weekly audit cycle. • Logistics Management: Coordinated with external vendors to streamline shipping schedules, reducing average delivery times by two business days.

Education

Master of Business Administration, Marketing (Online), Business, Management and Marketing, Manipal University Jaipur

Bachelor of Commerce, Business, Management, Marketing, and Related Support Services, Kalinga University, Raipur