Headline

Business Analyst | Fintech & Banking | Requirements Elicitation · Stakeholder Management · CRM | Open to Work

About

Most candidates at my level have one internship. I have five roles across banking, manufacturing, pharma, and tech — each one adding a different dimension to how I think about business problems. I'm not entry-level in experience. I'm entry-level in title only. — Digital marketing strategy & campaign analytics At Kotak Mahindra Bank, I managed a portfolio of 500+ clients across retail banking and financial products. At Röchling Industrial, I coordinate sales operations, procurement workflows, and pipeline reportingusing CRM tools daily. I'm Google Digital Marketing certified, trained in Business Analysis & Elicitation, and a Young Professional Certificate holder. Currently seeking Business Analyst or Product Manager roles in Fintech & Financial Services where I can bridge business problems with data-backed solutions.

Location

Gujarat

AI stack

claude

gemini

openai

Work experience

Sales Coordinator in Sales and marketing at Röchling Industrial, Mar 2025 - Present · 1 yr 8 mos, Vadodara, Gujarat, India, • Coordinate end-to-end sales operations across 3+ product lines, managing order management lifecycle from inquiry to delivery. • Streamlined procurement-to-fulfilment workflows, reducing cross-departmental bottlenecks and improving SLA adherence. • Maintain and update sales pipeline data across CRM, ensuring 100% reporting accuracy for weekly management reviews. • Act as primary liaison across 4 departments, enabling faster issue resolution and cross-functional coordination.

Branch Relationship Manager at Kotak Mahindra Bank, Aug 2024 - Dec 2024 · 5 mos, Dadra & Nagar Haveli, Daman and Diu, India, •Managed a portfolio of 500+ retail banking clients, driving adoption across savings accounts, insurance, and investment products. •Conducted needs-based financial profiling to recommend suitable banking solutions, contributing to branch customer acquisition targets. •Maintained CRM records with 100% data integrity, enabling accurate client lifecycle tracking and follow-up SLA management. •Supported cross-sell and upsell initiatives, improving per-client product holding rate within a 5-month tenure.

Digital Marketing Executive at Arihant Hardware and Tools, Aug 2023 - Jan 2024 · 6 mos, Vadodara, Gujarat, India, • Planned and executed email marketing campaigns reaching 500+ contacts, improving open rate consistency through A/B testing of send schedules • Managed social media content calendar across 2 platforms, publishing 3–4 posts/week to grow organic reach • Tracked campaign KPIs (reach, CTR, engagement rate) and delivered bi-weekly performance reports to management. • Collaborated with sales team to align content strategy with go-to-market calendars.

Marketing Executive at Webyou Technologies, May 2023 - Aug 2023 · 4 mos, Vadodara, Gujarat, India, • Conducted 60+ outbound cold calls per day for B2B lead generation, qualifying prospects and routing to senior sales. • Managed CRM pipeline entries, ensuring accurate lead status tracking across the sales funnel. • Researched 5+ target market segments to refine outreach messaging and improve prospect conversion rate.

Global development executive at DKSORTHO & Sharma Pharmaceuticals, Oct 2022 - Jan 2023 · 4 mos, Vadodara, Gujarat, India, • Supported international market research across 3+ geographies to identify business development opportunities. • Managed global account queries, maintaining high customer satisfaction (CSAT) through timely resolution. • Coordinated cross-border deal documentation and pipeline management for international expansion.

Education

Bachelor of Business Administration - BBA, Business Administration and Management, General, Parul University

Accounting and Business/Management, Lions English School