Headline

Account Management || Customer Success || Program Management || B2B SaaS || Ex-Navan || Ex-Sprinklr || NIT Silchar

About

Experienced Customer Success Manager with a passion for client satisfaction and a proven track record of successful project delivery. Skilled in fostering collaborative relationships and leading cross-functional teams to meet objectives on time. Acclaimed for articulate communication, adept problem-solving, and consistently surpassing expectations. Dedicated to driving growth and retention through exceptional customer experiences. I am passionate about technology and innovation and always strive to stay up-to-date with the latest industry trends and advancements. When I'm not taking on new challenges head on you'll find me binge watching movies and engaging in a variety of painterly crafts.

Location

Bengaluru

AI stack

claude code

claude

gemini

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ChatGPT

Zapier

Work experience

Customer Success Manager at Tessell, Feb 2026 - Present · 8 mos, Bengaluru

Customer Success Manager at Navan, Jul 2024 - Nov 2025 · 1 y 4 mo, Bengaluru, Karnataka, India

Managed Services Consultant at Sprinklr, May 2023 - Jun 2024 · 1 yr 2 mos, Bengaluru, Karnataka, India

Associate Consultant at Capgemini, Jan 2023 - May 2023 · 5 mos, Bengaluru, Karnataka, India

Senior Analyst at Capgemini, Aug 2021 - Jan 2023 · 1 yr 6 mos, Bengaluru, Karnataka, India

Education

BTech - Bachelor of Technology, electronics and instrumentation, National Institute of Technology Silchar

HSLC, Science, Maharishi Vidya Mandir Senior Secondary School, Silpukhuri