Headline

Software Engineer 2 @ Zendesk Labs | Full stack developer (MERN) | Generative AI, React, TypeScript, Node

About

I'm a results-oriented Software Engineer at Zendesk, specializing in full-stack JavaScript development (MERN: MongoDB, Express.js, React.js, Node.js) with extensive experience in AWS cloud deployments. My expertise spans designing and deploying scalable web applications, from robust e-commerce platforms to bespoke SaaS solutions, consistently adhering to Agile methodologies and collaborating effectively with remote teams. During my tenure, I've: - Engineered a matching algorithm using JavaScript and ElasticSearch, significantly improving job-candidate relevancy. - Enhanced platform analytics by integrating Google Analytics 4 (GA4) with JavaScript and Google Tag Manager, providing granular reporting insights for sales teams. - Revamped and integrated outbound platform communication channels (emails, WhatsApp) to significantly increase platform engagement. - Developed intelligent end-to-end automated hiring pipelines for employers using React, streamlining talent filtering and viewing. - Implemented comprehensive SEO best practices, including key phrase optimization, schema integration, and automated sitemap generation, to boost organic search results. - Successfully deployed websites on AWS cloud (EC2) with Nginx, Certbot (SSL), and Vercel for frontend. - My core competencies include React.js, Node.js, Express.js, AWS, Generative AI, TypeScript, and a commitment to writing clean, efficient, and maintainable code. I am passionate about continuous learning and leveraging the latest technologies to drive innovation.

Location

Bengaluru

AI stack

claude code

codex

github copilot

mcp

openai

Work experience

Software Engineer 2 at Zendesk, May 2024 - Present · 2 yrs 6 mos, Bengaluru, - Full stack developer for Zendesk Labs, actively developing new capabilities and products. - Security champion for Labs team, responsible for threat modelling and AI assessments of developed apps to enforce companywide security guidelines and legal compliance. - Developed LLM model comparison tool that evaluates multiple AI models on customizable parameters and suggests the most suitable model for specific use case, uses LLM as Judge.

Software Engineer at Snaphunt, Jul 2021 - May 2024 · 2 yrs 11 mos, Singapore, - Developed a matching algorithm using JavaScript and ElasticSearch to match suitable jobs with candidates based on their relevancy and job search conditions. - Actively participated in infrastructure decision making discussions for updating server architecture. - Enhanced platform analytics by integrating Google analytics (ga4) for better granular reporting insights for sales team using JavsScript and Google Tag Manager. - Revamped and developed integration of outbound platform communication channels (emails, WhatsApp) to increase platform engagement. - Developed features providing employers an intelligent end-to-end, automated hiring pipeline to filter and view job specific talent using React. - Enhanced and maintained browser extension used for sourcing talent across multiple channels. - Ensured code readability and followed development best practices while code reviews for easy scalability and mantainance of code.

Full Stack Developer at Hillarious Ayurveda, Dec 2020 - Aug 2021 · 9 mos, Remote, - Developed and designed an e-commerce platform from scratch as per client's requirements with React and Redux to market their products and amplify sales. - Developed unified admin dashboard to managing orders and products for various websites under same company/brand. - Implemented SEO best practices with key phrase optimization for better organic search results, sechma integration and automated sitemap generation. - Integrated website with payment gateway, logistics services APIs and CMS for easy management of content and automation of received orders. - Deployed website on AWS cloud EC2 with Nginx, Certbot (for SSL) and Vercel for the frontend. - Integration with WhatsApp business API, SMS services and email for seamless customer communication

Full stack web developer at Sinhgad College of Engineering, Nov 2019 - Feb 2020 · 4 mos, Pune, Maharashtra, India, - Responsible for developing website from scratch that would handle research paper submission under multiple domain. - Engineered a LAMP-based web platform using HTML, CSS3 and JavaScript for streamlined conference management. - Devised solutions for research paper submissions, track-wise management, review processes, and conference registration. - Designed an admin dashboard using PHP sessions for track-specific oversight. - Managed website hosting on cPanel service and learned about SSL certificates and installation

Education

Bachelor of Engineering, Information Technology, Sinhgad college of engineering

Pre-university, Science (Electronics), Hislop college, Nagpur

Public links

github: https://github.com/tanaydpatel

tanaypatel.dev: https://www.tanaypatel.dev/