Tabassum Jahan
CSE, Noon Food/ Noon Care
Kashipur
4+ years of work experience
Nov 20232 yrs 9 mosPresent
Dubai, United Arab Emirates
noon - your top choice for online shopping in UAE, Saudi Arabia and Egypt. From electronics to fashion, health and sports.
Aug 20233 yrsPresent
India
Mar 20236 mosAug 2023
Mohali
Jul 20229 mosMar 2023
Noida, Uttar Pradesh, India
Working as a Customer Service Representative for Tech-Mahindra.
Working in a Process of Flipkart Plus+
I help customers with complaints and questions, give customers information about products and services and process returns.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Helping customers understand the product and answering questions about their Orders.
Education
Bachelor of Arts - BA, Business/Commerce, General
M.J.P. Ruhail khand University Bareilly
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