Headline

Leading BPO Transformation and Process Improvement. COO at Magpie Nest Limited.

About

As Chief Operating Officer in Magpie Nest Limited, I drive Operational Excellence and Strategic Innovation within BPO/BPM sector ensuring efficiency, growth and client satisfaction. - Over 6 Years of experience leading BPO operations, driving process improvements. - Skilled in building and managing high-performance teams to ensure result-driven output. - Committed to accelerate growth and develop strategies that scale businesses with ensuring sustainability. - Making informed decision by leveraging data to drive productivity. - Specialised to improve efficiency, reduce cost, and enhance performance across teams.

Location

Dhaka

Work experience

Chief Operating Officer at Magpie Nest Group, Jan 2023 - Present · 3 yrs 6 mos, Banasree

Education

Master of Business Administration - MBA, Strategic and International Management, University of Dhaka

Bachelor of Business Administration - BBA, Management, University of Dhaka