---
title: "Syed Numan - Dispatch Coordinator in Bengaluru | Tal"
description: "Meet Syed Numan, Service Delivery Coordinator (Dispatch Operations) based in Bengaluru. AI stack includes aistudio, claude, and Canva Magic Studio."
image: "https://tal.club/meet/syed-mohammed-numan/share-image"
---

# Syed Numan on Tal

## Headline

Service Delivery Coordinator \(Dispatch Operations\)

## About

Operations and Service Delivery professional with over 10 years of experience managing global incident management, dispatch coordination, and SLA\-driven operations across US, EMEA, and APAC regions\. Currently working with Hemmersbach, I specialize in handling high\-volume ticket environments, coordinating with cross\-functional teams, and ensuring timely resolution of incidents while maintaining strict SLA compliance\. My core strengths include: • Incident Lifecycle Management • SLA & KPI Tracking • Dispatch & Field Service Coordination • Vendor & Stakeholder Management • Global Operations Support I have hands\-on experience with tools like ServiceNow, CDAX, SRMS, and Wallboard, enabling me to efficiently manage operations across multiple regions\. I am now seeking opportunities in Operations, Service Delivery, and Coordination roles where I can leverage my experience to drive efficiency and improve service delivery outcomes\. Open to roles in Bangalore and global operations environments\.

## Location

Bengaluru

## AI stack

aistudio

claude

Canva Magic Studio

ChatGPT

ChatGPT Images

## Work experience

Dispatch Coordinator at Hemmersbach, May 2022 \- Present · 4 y 4 mo, Bengaluru, Karnataka, India, • Managing end\-to\-end dispatch operations for onsite engineers across multiple regions • Coordinating with US\-based project managers to ensure SLA adherence • Creating and managing incidents for South Africa & Saudi Arabia regions • Monitoring ticket queues and prioritizing based on business impact • Collaborating with vendors and internal teams for timely resolution • Working on tools like ServiceNow, CDAX, SRMS, Wallboard, and Click

Service Delivery Associate at Unisys India, Sep 2015 \- May 2022 · 6 y 8 mo, Bangalore, • Managed incident assignment, SLA tracking, and dispatch coordination • Worked with clients like HPE, Bell, and NetApp • Created and categorized incidents with proper prioritization • Coordinated engineers across US and Canada regions • Supported after\-hours operations for Singapore \(24/7 support model\)

CRM Operations Associate at Concentrix, Jan 2011 \- Feb 2015 · 4 y 1 mo, Bengaluru, Karnataka, India, • Verified internal data and generated operational reports • Managed record allocation and workflow distribution • Ensured data accuracy and quality standards compliance

## Education

High School Diploma, Bangalore High School

Associate's Degree, Business/Commerce, General, Institute of Management Studies, Bangalore

[View the original profile](https://tal.club/meet/syed-mohammed-numan)

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