Headline

Lead Product Designer @ Freshworks | AI Agents, Copilot & Conversational UX

About

I've designed features and frameworks for enterprise SaaS products that help businesses operate at scale. Today, I design AI Agents and conversational experiences where conversations become the interface and complexity disappears into the background. I believe people should understand the product, and the product should understand the people. That's what drives me to turn ambiguity into product direction and make complex systems feel obvious. Some of the AI experiences I've designed are part of products that help thousands of businesses handle millions of customer support tickets every month. Always happy to chat about AI, product design, or interesting problems. ✉️ syedmohamedaniz@gmail.com

Location

Chennai

AI stack

antigravity

codex

Work experience

Lead Product Designer at Freshworks, Mar 2023 - Present · 3 yrs 6 mos, Chennai, Tamil Nadu, India

Senior Product Designer at Freshworks, Jul 2021 - Apr 2023 · 1 yr 10 mos, Chennai, Tamil Nadu, India

Product Designer at m.Doc GmbH, Jan 2021 - Mar 2022 · 1 yr 3 mos

UI Design Trainer at uxmint academy, Jul 2019 - Oct 2020 · 1 yr 4 mos, Chennai

Lead UX Design Consultant at UXMINT, Feb 2017 - Jan 2021 · 4 yrs, Greater Chennai Area

UX Designer - Virtual Reality at XR Labs - The AR VR Company, Apr 2016 - Dec 2016 · 9 mos, Greater Chennai Area

Education

Bachelor of Science (B.Sc.), Design and Visual Communications, General, The New College, Chennai

Certified Experience Designer, User Experience, uxmint academy