Headline

Quality Engineering Analyst & Team Lead @ Infosys | PSM I Certified | 8.7 Yrs in Healthcare QA & UAT Leadership | Defects ↓30% | Releases ↑40% | Agile

About

I build quality into every layer of healthcare software delivery — from test strategy and API automation to UAT leadership and Agile facilitation. Over 8.7 years at Infosys, I've led cross-functional QA teams of up to 15, partnered with product owners and business stakeholders, and consistently delivered zero-defect releases across complex healthcare systems — spanning Claims, Provider, Member, and Clinical modules. What I've driven: 📉 30% reduction in UAT defect leakage through early defect detection and Power BI dashboards 🚀 40% faster release cycles via automation (Postman, REST Assured) and Agile process optimization 👥 35% productivity boost through structured onboarding of 6 QA engineers 🏆 Project Excellence Award for delivering an enterprise healthcare portal ahead of schedule, saving $120K Currently leading two parallel tracks at Infosys: As QA Lead on ACAS (CareConnect), I oversee end-to-end quality engineering across Aetna Claims Systems (HRP, QNXT) — driving API validation using Postman, defect management via JIRA/Rally, and maintaining 95% test coverage through close collaboration with Product Owners. As UAT Analyst on CAS Admin, I lead validation of Prior Authorization and Appeal workflows across CAS Web, ePA, Auto PA, Fax, and Admin modules — covering eligibility checks, PAC/drug class logic, QSET validation, outcome letters, and full defect lifecycle management through to business UAT sign-off. Core strengths: UAT & QA Leadership — end-to-end ownership from test planning to production sign-off Agile & Scrum — PSM I certified; facilitating ceremonies, DoR/DoD, and sprint health Test Automation — REST Assured, Postman, SQL-based backend validation Healthcare Domain — deep expertise in Claims, PA & Appeal workflows, Clinical, Provider, and Member systems Stakeholder Communication — translating QA outcomes into business-level insights via Power BI I thrive in regulated, fast-moving environments where quality isn't just a checkpoint — it's a culture. 📩 Open to connecting with QA leaders, healthcare tech professionals, and Agile practitioners.

Location

Pune/Pimpri-Chinchwad Area

Work experience

Quality Engineering Analyst at Infosys, Apr 2023 - Present · 3 yrs 3 mos, QA Lead and Certified Scrum Master (PSM I) driving end-to-end quality engineering and UAT across enterprise healthcare applications including ACAS (CareConnect) and CAS Admin. Led 15-member cross-functional Scrum teams across 3 healthcare applications, boosting sprint predictability by 25% and accelerating release cycles by 40% via automation. Reduced post-release defects by 18% and UAT defect leakage by 30% through early defect detection and real-time Power BI dashboards. Acted as QA Lead for ACAS (CareConnect) — overseeing Claims systems (HRP, QNXT) with 95% test coverage through close collaboration with Product Owners. Led end-to-end UAT for CAS Admin, validating PA and Appeal workflows across CAS Web, ePA, Auto PA, Fax, and Admin modules through to business sign-off. Spearheaded onboarding of 6 QA engineers, driving a 35% productivity boost; facilitated all Agile ceremonies as Certified Scrum Master (PSM I). Managed defect lifecycle in Rally and JIRA, executing key validations across eligibility, PAC/drug class, QSET logic, and outcome letters.

Test Engineer at Infosys, Sep 2021 - Mar 2023 · 1 yr 7 mos, Drove release readiness and defect reduction through automation, API validation, and structured Agile QA practices in a healthcare environment. Automated regression testing using REST Assured for API validation and low-code automation tools, reducing manual effort by 40%. Boosted sprint completion rate by 22% through continuous testing and proactive defect resolution. Authored test scenarios and validated backend data using SQL across healthcare modules. Standardized QA practices, managed test data setup, and ensured release readiness across multiple sprint cycles.

Senior Testing Executive at Infosys, Mar 2020 - Aug 2021 · 1 yr 6 mos, Scaled QA ownership from test execution to full strategy design across Claims, Provider, and Clinical healthcare modules. Collaborated within a 10-member QA team to scale test coverage from functional to integration testing, reducing production issues by 20%. Took end-to-end ownership of QA for 3 healthcare modules — graduating from test execution to designing test strategy. Built and maintained automation test suites using Postman and REST Assured for regression and API testing, reducing manual effort significantly. Introduced structured defect triage with developers and BAs, cutting defect resolution time across sprints. Validated backend data using SQL; managed full defect lifecycle in JIRA and Rally.

Computer Specialist at Orchid International School - India, Jun 2017 - Nov 2017 · 6 mos, Mumbai, Maharashtra, India

Education

Bachelor of Computer Application, Dr. BMN College of Home Science ( SNDT University)