Headline

Relationship Officer

Location

Purnea

Work experience

Relationship Officer at Axis Bank, Mar 2024 - Present · 2 yrs 4 mos, Gurugram, Haryana, India, Hi, I am Sweta Kumari. As a Branch Relationship Officer (Assistant Manager) at Axis Bank, I serve as the primary point of contact for customers, focusing on building and maintaining strong relationships while offering personalized banking solutions. I drive sales by achieving targets for various banking products and cross-selling investment services. My role also involves delivering exceptional customer service, resolving queries, and ensuring satisfaction through guidance on digital banking platforms. Additionally, I support branch operations such as account openings and KYC verification, ensuring compliance with regulations. I actively contribute to market research and lead generation to acquire new customers and promote branch initiatives.

Relationship Officer at Axis Bank, 2024 - Present · 2 yrs 6 mos, Gurugram, Haryana, India

Education

Postgraduate Degree, Post Graduate Diploma in Banking (PGDB), Manipal institute of technology

Bachelor's degree, Purnea College, Purnia