Swati Sawant
Learner
Mumbai
11+ years of work experience
Nov 20258 mosPresent
Navi Mumbai, Maharashtra, India
Managing key customer accounts and growing business within assigned territory
Understanding customer applications and recommending suitable Hilti products/solutions
Providing technical demonstrations for anchors, firestop systems, drilling, cutting, fastening, measuring tools, etc.
Giving technical support and solving onsite issues.
Building long-term relationships with project managers, purchase teams, engineers, and site teams
Generating sales revenue and achieving monthly/quarterly targets
Identifying new projects and business opportunities
Conducting product trials and convincing customers to shift to Hilti systems
Coordinating with internal engineering, logistics, and service teams
Preparing quotations, follow-ups, and commercial negotiations
Maintaining CRM data, sales pipeline, and territory planning
Training customers on safe and productive tool usage
Representing the Hilti brand professionally in the market
May 20232 yrs 7 mosNov 2025
Navi Mumbai, Maharashtra, India
May 20232 yrs 7 mosNov 2025
Sales and Marketing for Ultra high pressure hydrojetting pumps, waterjetting PPE, Hazardous area lights, Robotic Magnetic crawler and waterjetting rotary nozzles and automation equipment.
Created technical presentations for clients to showcase product features and benefits.
Prepared forecasts based on historical data and industry trends related to sales performance.
Researched potential customers through online databases
Maintained relationships with existing customers by providing regular updates on new products and features.
Organized trade shows and Open days to promote products and services offered by the company.
Coordinated activities between departments in order to ensure successful execution of orders.
Utilized various social media platforms to connect with potential customers.
Jul 20157 yrs 10 mosApr 2023
Mumbai, Maharashtra, India
Jun 20157 yrs 11 mosApr 2023
Created sales proposals for new and existing clients based on their individual needs.
Responded promptly to customer inquiries regarding product specifications, pricing, availability.
Investigated customer complaints related to product performance or quality issues.
Compiled reports summarizing sales activity, forecasting future sales trends.
Evaluated customer feedback in order to identify areas of improvement for products and services.
Negotiated contracts with vendors in order to secure favorable terms for supplies and materials.
Maintained accurate sales forecasting reports.
Researched and identified potential customers.
Negotiated tender and contract terms to meet both client and company needs.
Documented account activities and generated sales reports.
Provided ongoing support throughout the duration of a project's implementation.
Drafted technical reports, specifications and process documentation related to projects.
Maintained accurate records detailing all aspects of assigned projects.
Analyzed data from completed projects to identify trends or potential improvements.
Collaborated with other teams within the organization as needed to complete tasks efficiently.
Evaluated test results against established criteria before releasing final product and service.
Reduced risks throughout projects and projected risks prior to project implementation.
Led projects by communicating with team leaders and observing work in person.
Planned, designed and managed various kinds of engineering projects.
Estimated quantities and costs of project materials for owner review.
Managed 3-member team to resolve system outages and handle case escalations.
Interacted with clients to interpret needs and requirements.
Generated technical reports for customers.
Education
University of Mumbai
20123 yrs2015
Bachelor of Engineering - BE, Mechanical Engineering
Vidyamandir, Goregaon
20123 yrs2015
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